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Charles Tyrwhitt Reviews

Rated
Excellent

Charles Tyrwhitt endeavours to produce the finest menswear, with timeless style and no compromise on quality.

Service
4.6
/5
Product
4.6
/5

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16,265

1,330

642

383

925

19,545

ratings over the past year

Displaying all 273,174 reviews
Trusted Customer
15 years ago
Date of purchase: 30/06/2009
Very poor service and dishonest with discounts
Very poor service and dishonest with discounts
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Charles Tyrwhitt (US)
Charles Tyrwhitt
15 years ago
I can assure you that we have no interest in deceiving our customers. Our reputation has been built up over 20 years of honest business so your feedback is very concerning. Please expect a call from me shortly to discuss this further and also why you feel our service has let you down on this occasion.
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Trusted Customer
15 years ago
Date of purchase: 30/06/2009
reasonable quality with excellent service
reasonable quality with excellent service
Trusted Customer
15 years ago
reasonable quality with excellent service
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Trusted Customer
15 years ago
Date of purchase: 26/06/2009
Beautiful products at attractive prices. Very good, easy to navigate web site, nice store in…
Beautiful products at attractive prices. Very good, easy to navigate web site, nice store in NYC. And a real enticing catalog.
Trusted Customer
15 years ago
Beautiful products at attractive prices. Very good, easy to navigate web site, nice store in NYC. And a real enticing catalog.
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Trusted Customer
15 years ago
Date of purchase: 30/06/2009
The tie you sent was rather thin and not of the quality I had expected.
The tie you sent was rather thin and not of the quality I had expected.
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Charles Tyrwhitt (US)
Charles Tyrwhitt
15 years ago
Well this is very disappointing and I do apologise that the tie was not to your taste. It is 100% silk so it will be lighter than others, but this would certainly not indicate a lesser quality item. Please do return it for a refund or perhaps contact us for a replacement order as our 7 Fold ties will be considerably heavier.
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Trusted Customer
15 years ago
Date of purchase: 30/06/2009
Ch. Tyrwhitt is one of the easiest, most pleasurable business with which to do business.…
Ch. Tyrwhitt is one of the easiest, most pleasurable business with which to do business. Staff is always incredibly helpful and, when there is a mistake (regardless of whether it is mine our theirs)...

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Trusted Customer
15 years ago
Ch. Tyrwhitt is one of the easiest, most pleasurable business with which to do business. Staff is always incredibly helpful and, when there is a mistake (regardless of whether it is mine our theirs) every effort is always made to make me feel a valued customer. In my new position, I expect to be a more regular customer going forward.
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Trusted Customer
15 years ago
Date of purchase: 30/06/2009
Ordering was simple on the web, vast selection and a surprise of a sale on…
Ordering was simple on the web, vast selection and a surprise of a sale on the internet at the time I ordered, sizing is exactly right and could not find same quality and sizing in retail stores in...

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Trusted Customer
15 years ago
Date of purchase: 26/06/2009
I love CT, particularly the shirts, ties, shoes and accessories. The quality is first rate and…
I love CT, particularly the shirts, ties, shoes and accessories. The quality is first rate and if there were a shop near me it would be a second home.
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Trusted Customer
15 years ago
Date of purchase: 30/06/2009
I like the selection of shirts and ties available and recommend them to my friends whenever…
I like the selection of shirts and ties available and recommend them to my friends whenever possible.
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Trusted Customer
15 years ago
Date of purchase: 13/06/2009
Service was good however I was a little disappointed with the products received.<br />
Service was good however I was a little disappointed with the products received.
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Charles Tyrwhitt (US)
Charles Tyrwhitt
15 years ago
I do apologise if the cuff type information was missed on our website, they are single button cuffs. Also, it’s a shame you didn’t like the fabric of the shirt and we really would value some further feedback on why this is the case. Please be assured that the shirt can still be returned for a full refund or to be exchanged for something more to your liking.
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Trusted Customer
15 years ago
Date of purchase: 30/06/2009
Great product. High quality. Very good price.
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About Charles Tyrwhitt
Charles Tyrwhitt endeavours to produce the finest menswear, with timeless style and no compromise on quality. To top this off we provide exemplary customer service, with smashing prices and a pinch of British charm thrown in for good measure. Our collection includes everything from dressed-up formal suits to casual shirts, and all the finishing touches you could need. We want every experience of purchasing with us to be a delight; and we believe so strongly in our products that we offer a full six-month guarantee.
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Cottons Centre, Cottons Lane, London, SE1 2QG, United Kingdom
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About Charles Tyrwhitt
Charles Tyrwhitt endeavours to produce the finest menswear, with timeless style and no compromise on quality. To top this off we provide exemplary customer service, with smashing prices and a pinch of British charm thrown in for good measure. Our collection includes everything from dressed-up formal suits to casual shirts, and all the finishing touches you could need. We want every experience of purchasing with us to be a delight; and we believe so strongly in our products that we offer a full six-month guarantee.