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Charles Tyrwhitt Reviews

Rated
Excellent

Charles Tyrwhitt endeavours to produce the finest menswear, with timeless style and no compromise on quality.

Service
4.7
/5
Product
4.7
/5

5

4

3

2

1

27,937

2,633

888

532

884

32,874

ratings over the past year

Displaying all 741,368 reviews
BR
Barry Ryan
Fulham
2 hours ago
Date of purchase: 18/09/2024
What Barry Ryan said about Charles Tyrwhitt:
Excellent customer service .Polite and efficient
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Trusted Customer
2 hours ago
Date of purchase: 29/08/2024
As I have already stated, I have been very impressed by the service I have enjoyed from Charles Tyrwhitt which exchanged six shirts to provide slightly shorter sleeves. Miriam, the lady from Custome
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MJ
Mr Matt Jay
1 hour ago
Date of purchase: 08/09/2024
What Mr Matt Jay said about Charles Tyrwhitt:
The postage is expensive and then when you return they don’t refund the shipping and also make you pay for the return shipping (£4) meaning because the item wasn’t right for me it cost me £8 which is
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MS
Mr Mark Stone
2 hours ago
Date of purchase: 18/09/2024
What Mr Mark Stone said about Charles Tyrwhitt:
Assistant was very helpful and attentive
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Nicholas
Charles Tyrwhitt
1 hour ago
Thank you for your kind words on the service provided within our Birmingham store during your recent visit. This is great to see! Our colleagues within each our our stores are always looking to provide a warm and friendly welcome and the best service out there. We're glad this was on full display during your time with us.
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ME
Mr John Evans
2 hours ago
Date of purchase: 07/09/2024
What Mr John Evans said about Charles Tyrwhitt:
Great shirts. Great fit. Great service!
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Nicholas
Charles Tyrwhitt
1 hour ago
Thank you for your wonderful feedback - we really couldn't ask for more! To see you returning to us after a gap of a few years is lovely and we're thrilled that you considered us once again when looking for new shirts. We hope you'll stay and enjoy our products (and the service we provide alongside them) for years to come.
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MM
Mr Stephen Morris
Beverley
2 hours ago
Date of purchase: 31/08/2024
What Mr Stephen Morris said about Charles Tyrwhitt:
Once again swift; arriving within expected time.
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Trusted Customer
2 hours ago
Date of purchase: 07/09/2024
I ordered. You packed, despatched. They delivered. What I wanted. What I ordered. What you despatched. No one was here to receive it. So they did what was requested. I find these surveys tedious.
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Nicholas
Charles Tyrwhitt
1 hour ago
Thank you for taking the time to share this with us - we absolutely do appreciate it and glad that your overall experience with us was a positive one from start to finish. The feedback you provide is invaluable to us but, of course, is completely voluntary so please don't feel obliged to fill in the form if you prefer not to - we would much rather you were enjoying your new products but again, greatly appreciate you taking the time.
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Trusted Customer
3 hours ago
Date of purchase: 07/09/2024
Excellent customer service and took the time to go through the options to give me the cheapest option
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Nicholas
Charles Tyrwhitt
1 hour ago
Thank you for your fantastic feedback on the service provided within our Swindon store recently. We're thrilled that the service provided by our colleagues there ensured you left the store happy and pleased with your purchase. We look forward to seeing you again soon!
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SI
Simon
2 hours ago
Date of purchase: 31/08/2024
What Simon said about Charles Tyrwhitt:
Very good as usual.
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TS
Terry Sampford
Bracknell
2 hours ago
Date of purchase: 07/09/2024
What Terry Sampford said about Charles Tyrwhitt:
Excellent. Arrived on time. Very helpful staff at the Bracknell branch.
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Nicholas
Charles Tyrwhitt
1 hour ago
Thank you for your kind feedback on the service provided within our Bracknell store, which is great to see. Our colleagues absolutely thrive on giving customers the best experience possible and it's always rewarding to see this being recognised. We're thrilled that you are so pleased with your new polo shirt and its excellent quality. Thank you again for sharing this with us.
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About Charles Tyrwhitt
Charles Tyrwhitt endeavours to produce the finest menswear, with timeless style and no compromise on quality. To top this off we provide exemplary customer service, with smashing prices and a pinch of British charm thrown in for good measure. Our collection includes everything from dressed-up formal suits to casual shirts, and all the finishing touches you could need. We want every experience of purchasing with us to be a delight; and we believe so strongly in our products that we offer a full six-month guarantee.
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Cottons Centre, Cottons Lane, LONDON, SE1 2QG, United Kingdom
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About Charles Tyrwhitt
Charles Tyrwhitt endeavours to produce the finest menswear, with timeless style and no compromise on quality. To top this off we provide exemplary customer service, with smashing prices and a pinch of British charm thrown in for good measure. Our collection includes everything from dressed-up formal suits to casual shirts, and all the finishing touches you could need. We want every experience of purchasing with us to be a delight; and we believe so strongly in our products that we offer a full six-month guarantee.