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Charles Tyrwhitt Reviews

Rated
Exceptional

Charles Tyrwhitt endeavours to produce the finest menswear, with timeless style and no compromise on quality.

Service
4.8
/5
Product
4.8
/5

5

4

3

2

1

34,838

2,938

805

482

819

39,882

ratings over the past year

Displaying all 773,598 reviews
GB
Gary Booton
Cumbria
3 hours ago
Date of purchase: 27/06/2025
What Gary Booton said about Charles Tyrwhitt:
Quality products
Quality products delivered in a timely fashion
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MH
Mr Hanlon
16 hours ago
Date of purchase: 28/06/2025
What Mr Hanlon said about Charles Tyrwhitt:
Size was awful
Fit was awful and I had to pay to return.
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Nicholas
Charles Tyrwhitt
16 hours ago
It's always deeply disappointing whenever we see a customer not enjoying their purchase from us and are sorry you have not found your perfect fit with our shirts on this first order. We are very much here to help with regards to sizing and fit queries - which can be particularly tricky for a new customer who is not familiar with how our fits work. We'd encourage you to reach out to our Customer Service Team, who are always available through live chat, telephone or email, should you have any questions regarding sizing or fit. In regards to your return, refunds incur a small handling fee deduction when processed - but exchanges are 100% free of charge. Given this has been your first experience with us, we'll have the fee refunded to you as a goodwill gesture shortly. We hope you'll consider ordering again and we're more than happy to offer further guidance with our shirt sizing and fit, should you need it.
MH
Mr Hanlon
15 hours ago
Your size guides are completely off and wouldn’t know where to start on picking another slim fit size. Slim fit is more like regular. Then to be charged a return fee is not a great experience. I will not pro base again unless this is resolved. The. To top it off I get mail marketing today!
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Nicholas
Charles Tyrwhitt
12 hours ago
Many thanks for your further feedback. Slim Fit is indeed our 'regular' fitting option - as it is the middle of the three we offer (Extra Slim, Slim and Classic). It's a good place to start if you're unsure, so you can then go either up or down depending on how the Slim Fit feels. We're sorry if you do not wish to receive mailings from us - you can 'opt out' when ordering online, or again this is something our Customer Service Team can help with post-purchase. In any case, you have been removed from mailings going forward and we'll be in touch to offer further guidance/assistance very soon.
MH
Mr Hanlon
4 hours ago
Thanks for your reply and the clarification on the fit options. The shirt I received was unfortunately far too big in the body – it felt more like a tent – although the sleeves and collar were spot on. Based on your explanation, it sounds like the Extra Slim Fit might be more suitable for me then? Would it be possible to order an Extra Slim Fit shirt as a sample? I’m happy to pay for it if it fits or return it if not and if it fits well, I’d be looking to place a larger order.
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Trusted Customer
4 hours ago
Date of purchase: 27/06/2025
Great shirts. Fast delivery. Thanks
Great shirt. Fast delivery. Great price with discount 4 shirt offer. Thanks
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Trusted Customer
5 hours ago
Date of purchase: 09/07/2025
Visiting
Staff very helpful and knowledgeable about product ans sizing
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CH
Craig Hammond
Jermyn street, but live now in perth australia
5 hours ago
Date of purchase: 08/07/2025
What Craig Hammond said about Charles Tyrwhitt:
Outstanding service, great refreshing intelligent service, clarity
Attentive, friendly, clear, professional. The lady jumped straight into my needs and guided me through what's needed. Swiftly tailored and paid, non forceful, I knew what I needed so was good. Been a...

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Trusted Customer
6 hours ago
Date of purchase: 08/07/2025
Excellent quality shirts
Service was great, helpful staff at leeds branch.
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Sudhanshu Chitale
London
10 hours ago
Date of purchase: 28/06/2025
What Sudhanshu Chitale said about Charles Tyrwhitt:
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Trusted Customer
12 hours ago
Date of purchase: 22/06/2025
Regular customer
.Arrived quickly and in good condition
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SteenK
Slagelse
12 hours ago
Date of purchase: 06/07/2025
What SteenK said about Charles Tyrwhitt:
Great trousers
Service was good, but there was some confusion about delivery which is why this is not a five star review.
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Trusted Customer
13 hours ago
Date of purchase: 06/07/2025
Very convinient and helpfull staff
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Nicholas
Charles Tyrwhitt
11 hours ago
Thank you for your positive feedback after visiting our Bicester Village store, where we're pleased to see you received plenty of help from your friendly and dedicated store team. We love to welcome customers and provide an enjoyable atmosphere in which to shop, with all the support you need.
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About Charles Tyrwhitt
Charles Tyrwhitt endeavours to produce the finest menswear, with timeless style and no compromise on quality. To top this off we provide exemplary customer service, with smashing prices and a pinch of British charm thrown in for good measure. Our collection includes everything from dressed-up formal suits to casual shirts, and all the finishing touches you could need. We want every experience of purchasing with us to be a delight; and we believe so strongly in our products that we offer a full six-month guarantee.
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Cottons Centre, Cottons Lane, LONDON, SE1 2QG, United Kingdom
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About Charles Tyrwhitt
Charles Tyrwhitt endeavours to produce the finest menswear, with timeless style and no compromise on quality. To top this off we provide exemplary customer service, with smashing prices and a pinch of British charm thrown in for good measure. Our collection includes everything from dressed-up formal suits to casual shirts, and all the finishing touches you could need. We want every experience of purchasing with us to be a delight; and we believe so strongly in our products that we offer a full six-month guarantee.