Charles Tyrwhitt Reviews

You are very kind to say 'as always' as this is not always the case, however I am very glad that in your view it is. Your feedback is very much appreciated as it lets us know that we are getting it right and this is a great relief. I do hope we continue to impress you with our service and products.

This is fantastic feedback and I am glad to see that you have always been happy with our service and products. It is always great to know that we are getting it right! It is interesting to hear that you have now got a collection of our collar stiffeners. A lot of our customers tend to lose theirs and for this reason, welcome a new pair each time they order a shirt from us. Obviously, if it is the case that your house is filling up with them, we can take them out of the shirts in future. However, I would be worried of the shirt losing shape in the delivery process. Thank you very much for your kind feedback, it is greatly appreciated and wonderful to hear.

In light of the comments you have left, I am very thankful to your kind ratings. We do feel that our prices are the best available for the quality of the items that we provide. We are one of the lowest priced traditional Jermyn Street shirt makers and we feel that our prices reflect the quality and workmanship put into every item of clothing. I am sorry that you do not feel this is the case and hope that you are able to take full advantage of our sales. I am also sorry to hear of the problem you experienced with the boots. The issue with the tab falling off should not have happened and therefore I am afraid to say the boot is faulty. For this reason, I would suggest that we exchange the item for you. I have asked our warehouse to send out a replacement pair immediately and I have included the freepost address below for you to return the faulty pair. Charles Tyrwhitt FREEPOST NAT20390 Milton Keynes MK15 8BR I do hope we are able to resolve this issue as quickly and efficiently as possible.