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CruiseKings Reviews | Customer Service Reviews for https://www.feefo.com/reviews/cruisekings | Feefo

325 out of 2,800 reviews

Time:

Past year

Trusted Customer

8 days ago

Date of purchase: 26/06/2025

Friendly

I find Cruisekings staff to be friendly and easy to talk with.

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Mrs Smith

Salinas Spain

9 days ago

Date of purchase: 27/06/2025

What Mrs Smith said about CruiseKings:

Service was excellent. Very helpful

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Mrs Flahey

Portchester Hants

10 days ago

Date of purchase: 23/06/2025

What Mrs Flahey said about CruiseKings:

Service is excellant wouln't use any other agent

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Mrs Kennedy

11 days ago

Date of purchase: 29/06/2025

What Mrs Kennedy said about CruiseKings:

Canada and Hong Kong

They dealt with us in a very professional manner and fulfilled all of our requirements.

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Ms WALKER

Nottingham

11 days ago

Date of purchase: 27/06/2025

What Ms WALKER said about CruiseKings:

Great booking process highly recommend this aspect so far

Were efficient and knowledgeable. Only booked trip so far but experience for this was v good. Will review again once trips fulfilled to Confirm plans all conducted successfully

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Ms Carr

Scunthorpe

11 days ago

Date of purchase: 23/06/2025

What Ms Carr said about CruiseKings:

Booking

Excellent service and very helpful.

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Mrs Saunders

Bristol

11 days ago

Date of purchase: 27/06/2025

What Mrs Saunders said about CruiseKings:

Unhook with Cruise Kings and be treated like royalty

First class, prompt response to enquiries Good pricing and benefits eg on board credit

Caitlin Murphy

CruiseKings

3 hours ago

Thank you very much for your 5-Star review, Mrs Saunders! I am so pleased to hear that you were treated like Royalty throughout your enquiry and booking process! It is great that you received prompt responses to your queries and got some extra perks on your booking too. I hope you have a wonderful trip! Kind Regards Caitlin Murphy Cruise Kings

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Mrs Lane

Guernsey

11 days ago

Date of purchase: 27/06/2025

What Mrs Lane said about CruiseKings:

Great service

Emma Burr was fantastic. Was able to change both pre and post cruise to suit us, plus got us a really good price for a better cabin than we were looking at. Very prompt quote, amendments I wanted...

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Caitlin Murphy

CruiseKings

3 hours ago

Thank you very much for your wonderful review, Mrs Lane. I am delighted to hear that Emma was fantastic throughout your enquiry and booking process. It is great to hear that everything was dealt with efficiently and with your needs at the heart of the enquiry. I hope you have a wonderful trip and please let us know if there is anything further we can assist you with. Kind Regards Caitlin Murphy Cruise Kings

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Mrs Nutt

11 days ago

Date of purchase: 25/06/2025

What Mrs Nutt said about CruiseKings:

Good, straightforward and efficient.

Caitlin Murphy

CruiseKings

3 hours ago

Thank you very much for your 5-Star review, Mrs Nutt! We really appreciate you taking the time to leave such positive feedback. I am thrilled to hear your booking process was straightforward and efficient. I hope you have a wonderful trip and look forward to assisting you again in the future. Kind Regards Caitlin Murphy Cruise Kings

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Mr Hodge

Newbridge

11 days ago

Date of purchase: 24/06/2025

What Mr Hodge said about CruiseKings:

Great Help

All the staff are very helpful and know their stuff

Caitlin Murphy

CruiseKings

3 hours ago

Thank you very much for your wonderful review, Mr Hodge! I am delighted to hear everyone was helpful and knowleadgable when assisting you during your booking process. I hope you have a wonderful time and look forward to assisting you again in the future. Kind Regards Caitlin Murphy Cruise Kings

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About CruiseKings

Here at CruiseKings, we know what we’re talking about. We should do – we’ve been in the business for over 50 years. Many of our guests come back year after year for all their cruise holidays. It's our expert advice, our attention to detail, our flexibility and our quality portfolio of unique cruise holidays that sets us apart from the rest. The difference is clear – when you book with us you’ll feel assured that you’ve booked a quality cruise holiday that is as individual as you are.

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0800 197 8050

35-37 Carrick Street, 3rd Floor, Ayr, Ayrshire, KA7 1NS, United Kingdom