Merchant Logo
Rated
Excellent

Market leading, innovative designer, manufacturer and distributor of high quality bathroom furnishings and accessories.

Service
4.4
/5
Product
4.4
/5

5

4

3

2

1

48

10

5

4

2

69

ratings over the past year

Displaying all 130 reviews
Trusted Customer
1 year ago
Date of purchase: 06/09/2023
First class service. Item delivered really quickly. The stick and lock range is very easy to install and the adhesive bond has so far been totally reliable.
Merchant Logo
Ali
Croydex
1 year ago
Good Afternoon, Thank you for your fabulous 5* review. We are happy that you are pleased with your purchase. We do offer other products in the stick and lock range and are continually adding new products so please keep an eye on our website. We look forward to serving you again very soon. Kind Regards, Alison
Product reviews
1
Share
Trusted Customer
1 year ago
Date of purchase: 02/09/2023
Do not trust Customer Service, Do Your Own Research.
I called the Croydex customer service and I was given the wrong information I was informed they only sell 29mm curtain rings. It was only because the shower rail was brand new I did not take her...

Read all
Merchant Logo
Ali
Croydex
1 year ago
Good Afternoon, Thank you for taking the time to leave us a review your feedback is important to us. We are sorry to hear that you received the wrong information and that your order took a little longer to arrive. We hope that you will give us the opportunity to better serve you in the future. Kind Regards, Alison
Product reviews

1
Share
PS
Philip Sharpe
1 year ago
Date of purchase: 04/09/2023
What Philip Sharpe said about Croydex:
Adhesive pad saves drilling wall. Recommended.
Towell ring well looks good and easy to apply adhesive pad to wall. Instruction sheet unduly complicated at first glance as it covers several products, but I had previously installed a toilet roll...

Read all
Merchant Logo
Ali
Croydex
1 year ago
Good Afternoon, We are glad to hear that you are happy with your product. I have passed on your comments in regards to the instruction sheet. We look forward to welcoming you back soon. Kind Regards, Alison
Product reviews

1
Share
HT
Heather Thompson
1 year ago
Date of purchase: 01/09/2023
What Heather Thompson said about Croydex:
Part fit perfectly
You sent me a spare part I desperately needed
Merchant Logo
Ali
Croydex
1 year ago
Good afternoon, Thank you so much for your kind words and amazing score, we really appreciate you taking the time out to share your experience with us. Kind regards
1
Share
Trusted Customer
1 year ago
Date of purchase: 14/08/2023
Excellant Service
I have always purchased Croxydex products but found items I wanted no longer in the shops I used to get them from so I used their online service it was easy to use and had a quick delivery service.
Merchant Logo
Ali
Croydex
1 year ago
Good afternoon, Thank you so much for your five-star review. We are delighted to hear that you had a positive experience. We thought you might be interested to learn that we are continually adding new ranges so please keep an eye on brand new website. We hope to serve you again soon. Kind regards
Product reviews

0
Share
Trusted Customer
1 year ago
Date of purchase: 26/08/2023
Brilliant thanks
Brilliant service
Merchant Logo
Ali
Croydex
1 year ago
Good afternoon, Thank you for your fabulous score and kind comments. It's great to know we provide such a brilliant service. I'll be sure to pass this on to the team. Kind regards
Product reviews
0
Share
DF
David Ferguson
Manchester
1 year ago
Date of purchase: 23/08/2023
What David Ferguson said about Croydex:
Took nearly 2 weeks for delivery , had to chase , no communication . When item arrived very badly packed , outer box damaged , no packing or wrapping between out box and item box. Only because item...

Read all
Merchant Logo
Ali
Croydex
1 year ago
Good afternoon, We are so sorry to hear about the long wait time that you experienced. Our goal is to provide fast and efficient service, but sometimes it takes longer than expected. I have relayed the issue to the appropriate department. Thankyou for brining this to our attention. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Kind regards
Product reviews

0
Share
Trusted Customer
1 year ago
Date of purchase: 15/08/2023
Very good customer service.
Would recommend Croydex 100%
Merchant Logo
Ali
Croydex
1 year ago
What lovely kind words, thank you for your amazing 5* review. It pleases us to know we provide exactly the service you require and that you would not hesitate to recommend us.
Product reviews

0
Share
PW
PHIL WILTSHIRE
South Wales
1 year ago
Date of purchase: 11/08/2023
What PHIL WILTSHIRE said about Croydex:
An extra day gave me no problems.
Some parts missing on order, hence 3 stars. Recovery when informed excellent with parts arriving in 24 hrs.
Merchant Logo
Ali
Croydex
1 year ago
Thank you for taking the time to leave us a review your feedback is important to us. We are sorry that your order took a little longer to arrive due to parts been missing, hope that they have arrive with you and all ok.
Product reviews

0
Share
PW
Paul Warner
1 year ago
Date of purchase: 12/08/2023
What Paul Warner said about Croydex:
I didn’t receive any correspondence, other than an order confirmation, after I had placed the order. The order confirmation said I would receive notification of when the items had been sent, along...

Read all
Merchant Logo
Ali
Croydex
1 year ago
Good Morning, Thank you for taking the time to leave a review, we always try to ensure that all of our customers have a great experience. I have passed on your comments to the appropriate department. We hope that you will continue to shop with us in the future. Kind Regards, Alison
Product reviews

0
Share
About Croydex
Established in 1919, Croydex is today a market leader and key supplier of innovative bathroom accessories. Significant milestones in the history of the company were marked by product introductions, such as the "Sham-mix" shampoo spray in 1934, a concept still proudly marketed and sold today. Continuing the theme of market leading patented innovations, the Twist ’N’ Lock range of suction fix storage and bathroom accessories launched in 1999 has continued to evolve, with the introduction of Twist ’N’ Lock Plus and the more recent Stick ‘N’ Lock Plus adhesive pad technology. Croydex celebrated 90 years of successful business in 2009, followed swiftly by the announcement of a new partnership with the Danish brassware manufacturer Damixa in 2010. From the five-acre site in Andover, Hampshire their in-house design team create leading edge, innovative new products with manufacturing partners, including the design of the unique Flexi-Fix fixing system in 2012 that has revolutionised the bathroom accessories market. With the launch in 2014 of their Sit Tight "Double-Fixed" toilet seat and their "Rust Free" wireware in 2015, they continue to lead in product design and innovation. The quality of products remains paramount to the business and this is evident from the emphasis placed on standards. Directly employed quality assurance teams span across the UK, Europe and beyond. Regular inspections are carried out ensuring that every product supplied to their customers meets the very highest of standards. Croydex continues to prosper in these ever changing markets, not only in the UK, but across Europe, the USA and beyond, and has developed to become a recognised brand of bathroom accessories and fittings.
Read all
Central Way, Andover, Hampshire, Hampshire, SP10 5AW, United Kingdom
Why trust Feefo reviews?

About Croydex
Established in 1919, Croydex is today a market leader and key supplier of innovative bathroom accessories. Significant milestones in the history of the company were marked by product introductions, such as the "Sham-mix" shampoo spray in 1934, a concept still proudly marketed and sold today. Continuing the theme of market leading patented innovations, the Twist ’N’ Lock range of suction fix storage and bathroom accessories launched in 1999 has continued to evolve, with the introduction of Twist ’N’ Lock Plus and the more recent Stick ‘N’ Lock Plus adhesive pad technology. Croydex celebrated 90 years of successful business in 2009, followed swiftly by the announcement of a new partnership with the Danish brassware manufacturer Damixa in 2010. From the five-acre site in Andover, Hampshire their in-house design team create leading edge, innovative new products with manufacturing partners, including the design of the unique Flexi-Fix fixing system in 2012 that has revolutionised the bathroom accessories market. With the launch in 2014 of their Sit Tight "Double-Fixed" toilet seat and their "Rust Free" wireware in 2015, they continue to lead in product design and innovation. The quality of products remains paramount to the business and this is evident from the emphasis placed on standards. Directly employed quality assurance teams span across the UK, Europe and beyond. Regular inspections are carried out ensuring that every product supplied to their customers meets the very highest of standards. Croydex continues to prosper in these ever changing markets, not only in the UK, but across Europe, the USA and beyond, and has developed to become a recognised brand of bathroom accessories and fittings.