We would love to do away with the minimum charge but unfortunately, it would be detrimental to the site. We are a multi-designer site and have to pay the artists who design these beautiful sheets a commission. On a kit costing £1.20 we pay the designer 50p, we pay the government 20p VAT, we pay crafters 7p commission for showcasing their finished cards, for credit cards we have to pay Nochex a 20p processing fee plus a % of the sale, then there are banking fees. We also use paypal and they have fees.
We have running costs just like any other business and we also give so much back to the community in the way of prizes, gold stars commissions, higher lower games, tombola games, roulette games, bingo games, 5-minute games, win your cart back games, discounts and lots free gift promotions. If we did away with the minimum order we would have to review how the website functions and make cuts. This is something I do not want to do.
We have a wishlist feature for customers who do not order often? Over time you could add single designs that you like to your wishlist and then when you have over £5 checkout.
https://www.craftsuprint.com/help/wishlist-bookmarks.cfm
Please let me know if you need any further help,
Sarah
Customer Support