Cover-More Travel Insurance is no longer an active Feefo customer
Displaying all 3,254 reviews
TC
Trusted Customer
Feefo Verified
6 years ago
What Trusted Customer said about Cover-More Travel Insurance:
Disappeared in a time of crisis!
You obtain travel insurance to protect your holiday and self from the unexpected... Purchased before the COVID19 outbreak yet no refund or honouring of the insurance police due to cancelled holidays....
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Trusted Customer
Feefo Verified
6 years ago
My holiday has been cancelled due to COVID-19 and while I understand that the policy excluded this risk and doesn't cover me, I don't understand why I can't cancel the policy given I am no longer...
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TC
Trusted Customer
Feefo Verified
6 years ago
What Trusted Customer said about Cover-More Travel Insurance:
no Reply
I cancelled my policy because my trip was cancelled and I requested a refund for the policy. But a month later I still haven’t heard back from covermore.
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Trusted Customer
Feefo Verified
6 years ago
Insensitive and unhelpful
In a very stressful and difficult time, CoverMore were extremely unhelpful and blunt. I was traveling with so-called “comprehensive” travel insurance but am still out thousands of dollars as a result...
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Trusted Customer
Feefo Verified
6 years ago
Happy to take the money but very slow on refunds
No reply as yet to my email several days ago (requesting cancellation of policy and prorate refund of premium)
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Trusted Customer
Feefo Verified
6 years ago
Over the years, excellent and reliable. Every claim was quickly paid out.
professional and responsible.
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TC
Trusted Customer
Feefo Verified
6 years ago
What Trusted Customer said about Cover-More Travel Insurance:
they adhere to the letter in the product disclosure statement
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TC
Trusted Customer
Feefo Verified
6 years ago
What Trusted Customer said about Cover-More Travel Insurance:
Frustrating and ignored
There has been no service
Several calls and an email sent to no avail
I was not able to go on my trip scheduled for 18th May 2020 due to corona virus
I have made attempts to gain either a credit...
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Trusted Customer
Feefo Verified
6 years ago
Waste of $$$
Given the recently declared pandemic, not only can I not travel, but the coverage I purchased was useless in helping me get my money back. Now I don’t even need the travel insurance and have wasted...
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Trusted Customer
Feefo Verified
6 years ago
Poor communication
Poor communication. Emailed the over a week ago, and no response. 1hr on hold, and unable to speak to a person.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
