Cover-More Travel Insurance is no longer an active Feefo customer
Displaying all 3,254 reviews
LA
Lee-anne
Feefo Verified
6 years ago
What Lee-anne said about Cover-More Travel Insurance:
Poor communication
I have tried to ring multiple times emails 3 times to sort out a refund no response
0
Share
AN
anez
Feefo Verified
6 years ago
What anez said about Cover-More Travel Insurance:
Would recommend!
Streamlined process. Completed claim through online portal. Customer service was excellent and helpful.
0
Share
CA
Cameron
Feefo Verified
6 years ago
What Cameron said about Cover-More Travel Insurance:
Extend credit period or full refund please
Waiting a response to my emails. I enquired about a refund weeks ago. I would like to know the value of the refund - otherwise a 24 month extension. 12 months from date of purchase is useless.
1
Share
Trusted Customer
Feefo Verified
6 years ago
Not acceptable
For the first time I have to give them a one star rating, I’d rather give them zero. I was overseas and contacted covermore because the hospital required the item numbers for the procedure I needed,...
Read more
0
Share
PS
Paul Smith
Feefo Verified
Mackay
6 years ago
What Paul Smith said about Cover-More Travel Insurance:
Very poor response
By not responding my emaisl within Cover more's own advertised response time of three days in relation to my request where I have been asking for a refund of my insurance premium Certificate of...
Read more
0
Share
Trusted Customer
Feefo Verified
6 years ago
The initial process of taking out travel insurance with Cover-More was quick and easy. However we have been unable to make any contact with someone since to discuss moving our policy to an alternate...
Read more
0
Share
LE
Leigh
Feefo Verified
Perth, WA.
6 years ago
What Leigh said about Cover-More Travel Insurance:
Lengthy / unreasonable delay in responding to email inquiry.
Due to the international travel restrictions / ban I was unable to travel. I made an inquiry regarding a possible refund on 22/03/2020 for the amount of the policy (7201 0017 3866) that I could not...
Read more
0
Share
SA
Samantha
Feefo Verified
6 years ago
What Samantha said about Cover-More Travel Insurance:
Waiting for reply from covermore
Still waiting for a call back regarding a refund!
There has been no contact made by cobermore even when I call and email.
PLEASE GET BACK TO ME !!
1
Share
GR
GREGORY
Feefo Verified
Brisbabe
6 years ago
What GREGORY said about Cover-More Travel Insurance:
Didn’t honour cancellation due to COVID-19
Pay us back the insurance outlaid, we haven’t even gone on the trip and has to cancel due to COVID-19
0
Share
MI
Michael
Feefo Verified
Melbourne Australia
6 years ago
What Michael said about Cover-More Travel Insurance:
Our trip has been cancelled due to Covid-19 so we won’t be going anywhere
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
