Cover-More Travel Insurance is no longer an active Feefo customer
Displaying all 3,254 reviews
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Anthony
Feefo Verified
Sydney 2000
6 years ago
What Anthony said about Cover-More Travel Insurance:
Lack of communication or compassion
Bought the insurance and tried to cancel it a month before we were scheduled to travel when All the boarders have been closed and all flights grounded due to Covid-19. Waited on hold for more than 4...
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Trusted Customer
Feefo Verified
6 years ago
Easy to purchase online, I have always used cover more on all my international holidays.
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Naomi
Feefo Verified
6 years ago
What Naomi said about Cover-More Travel Insurance:
They lull you in to a false sense of security, but zero back on claims.
Well, I paid for high level cover. At the time I left for overseas there was no pandemic. When I returned you didn't honour anything related to having to return home early because of the government...
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Gavin
Feefo Verified
6 years ago
What Gavin said about Cover-More Travel Insurance:
Better than many other insurers who used the pandemic to profiteer.
It was good to receive a refund, although contacting anyone during this pandemic has been hugely difficult.
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Lisa
Feefo Verified
6 years ago
What Lisa said about Cover-More Travel Insurance:
worse customer service I have experienced for a long time. Unable to contact by phone and my email was never responded to.
1
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Trusted Customer
Feefo Verified
6 years ago
Everything needs to improve.
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AM
Amanda
Feefo Verified
PERTH
6 years ago
What Amanda said about Cover-More Travel Insurance:
My trip had been cancelled due to Covid. No insurance transfer or refund
1
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Martine
Feefo Verified
6 years ago
What Martine said about Cover-More Travel Insurance:
no response
I have not had anyone get back to me with my request. So my issue is not resolved
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Trusted Customer
Feefo Verified
6 years ago
Review what? I wasn’t able to travel or cancel insurance
I called several times to cancel travel insurance and could not get through. Waited over 2 hours one day. It should be pretty obvious I couldn’t travel and asking me to review your product is a kick...
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Trusted Customer
Feefo Verified
6 years ago
I had purchased travel insurance but due to covid 19 I was unable to travel therefore lost the money on my travel insurance.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
