How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Cover4Rentals Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 1,934 reviews

Trusted Customer

Feefo Verified

8 months ago

Bad product and worse customer service.

The product has been refused twice by rental companies, in Iceland and Italy. Then when I contacted Cover4Rentals in advance to cancel the annual renewal, it was renewed and billed again. Bad...

Charli

Cover4Rentals

6 months ago

Hi there, Thank you for your feedback, I am sorry to hear that you’re unhappy with the automatic renewal. You agree to our offering of automatic renewal at the point of purchase. We send a renewal invitation in good time before the renewal date to the email address we hold on file, this confirms that we will automatically renew the policy. The policy was cancelled and refunded as requested. Kind regards, Charli

Trusted Customer

Feefo Verified

8 months ago

Easy to book and good value

Leonard Hodge

Feefo Verified

GBR

8 months ago

What Leonard Hodge said about Cover4Rentals:

Beat the rental office charges

Fast easy cover for holiday rentals. Very reasonable pricing compared to the rental office charges. I won't book a car without cover4rentals.

Trusted Customer

Feefo Verified

8 months ago

Good review

No complaints, a good service.

Edward Tweedlie

Feefo Verified

GBR

8 months ago

What Edward Tweedlie said about Cover4Rentals:

Signing Up

This relates only to the buying experience, I have not submitted any claims. Site worked well until I attempted payment - I didn't realise a payment link had been sent to me

Andrew

Feefo Verified

GBR

8 months ago

What Andrew said about Cover4Rentals:

Unhappy

I arranged to cancel the cover, confirmed by Cover4rentals and now I get an email thanking me for continuing with the cover. Not happy, very poor service.

Charli

Cover4Rentals

6 months ago

Hi Andrew, Thank you for your feedback, I am sorry to hear that you’re unhappy with the automatic renewal. You agree to our offering of automatic renewal at the point of purchase. We send a renewal invitation in good time before the renewal date to the email address we hold on file, this confirms that we will automatically renew the policy. I can see that we spoke over the phone, and that this was resolved. Kind regards, Charli

Peter Duffy

Feefo Verified

GBR

8 months ago

What Peter Duffy said about Cover4Rentals:

Happy!

Luckily I haven't had to use Cover4rentals service yet, but it has saved us a lot of worry and pressure to buy extra insurance. I've just renewed.

Trusted Customer

Feefo Verified

8 months ago

Trusted Customer

Feefo Verified

8 months ago

Good level of cover and easy to purchase, better have a back up for rental

This company is Which? recommended. This is one of the reasons I have used it. Thankfully I didn't have to try to make a claim yet and I hope that I will not need to. This is a second time I have...