very clear and easy to use- i hope if i need to make a claim they`ll be just as easy !
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CG
Chritina Gabb
Feefo Verified
7 months ago
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DR
Damon Reynolds
Feefo Verified
7 months ago
What Damon Reynolds said about Cover4Rentals:
Easy to buy and good value
Easy and good value
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Trusted Customer
Feefo Verified
7 months ago
Diabolical - customer service nonexistent
Diabolical.
Simple amendment to Policy not actioned after a week.
Charli
Cover4Rentals
6 months ago
Hi
We sincerely apologise for the delays in getting back to you. We have experienced high volume of enquiries, and our team has been working hard to respond to everyone as quickly as possible.
We truly appreciate your patience and understanding during this time - please note we are currently working on automations and staffing to improve this moving forwards.
Kind regards,
Charli
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Trusted Customer
Feefo Verified
7 months ago
Easy cover
Easy to purchase
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Trusted Customer
Feefo Verified
7 months ago
Great experience but one small tweak suggestion.
great experience that could benefit from one small improvement - I had gotten all the way to the payment screen before i noticed that i could not enter my address as the site i was on was linked to...
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Trusted Customer
Feefo Verified
7 months ago
Awfully bad
Took out insurance then cancelled 2 hours later as they don't cover courtesy cars.
Told a rep would contact me.
Over a week later still no contact and still no refund!
No phone number message only...
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Charli
Cover4Rentals
6 months ago
Hi there,
We sincerely apologise for the delays in getting back to you. We have experienced high volume of enquiries, and our team has been working hard to respond to everyone as quickly as possible.
We truly appreciate your patience and understanding during this time - please note we are currently working on automations and staffing to improve this moving forwards.
I can see that I had responded to your Contact Form, and resolved the issue for you and issued a refund.
Kind regards,
Charli
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Trusted Customer
Feefo Verified
7 months ago
Very Straightforward
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NE
Nigel John Edwards
Feefo Verified
7 months ago
What Nigel John Edwards said about Cover4Rentals:
Great product great price!
Very easy to complete. Great product excellent price and value.
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RT
Richard Tuson
Feefo Verified
7 months ago
Charli
Cover4Rentals
6 months ago
Hi Richard,
Thank you for your feedback. I am sorry to hear that you are unhappy.
So we can get further clarification and understand the situation, please provide further details of what has occurred through our contact form online and one of our agents would be happy to investigate this for you - https://cover4rentals.com/app/contact-us
Kind regards
Charli
We're Cover4Rentals. We specialise in global car rental excess insurance which could save you up to €200 when you're next at the car rental desk. We can provide cover for people living outside of the UK and pride ourselves on excellent service and our dedicated and knowledgeable customer service team.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We're Cover4Rentals. We specialise in global car rental excess insurance which could save you up to €200 when you're next at the car rental desk. We can provide cover for people living outside of the UK and pride ourselves on excellent service and our dedicated and knowledgeable customer service team.