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Cover4Rentals Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 1,934 reviews

Trusted Customer

Feefo Verified

1 year ago

Keeping in touch

Budget car hire debited me for “damage” to a rental car at Taormina airport. I asked American Express to query the charge which they did. I advised Cover4Rentals of the situation. Ultimately Budget...

Trusted Customer

Feefo Verified

1 year ago

Good Value and effective

Good value policy. Sadly had to claim but settled with no issues in 5 working days

Trusted Customer

Feefo Verified

1 year ago

Radio silence about a claim

Broken promises. Made a claim. which was not made very easy, told that a case worker would review the claim and contact but 3 weeks on I have heard NOTHING

Charli

Cover4Rentals

1 year ago

Hi there, Thank you for your feedback, I'm sorry to hear that you are unhappy with the claim process and our response times. We have recently started using a new claim system which is experiencing issues, we are looking to get these resolved. This is influencing our Claims Handling process. I can see that my colleague has emailed you this morning confirming that your claim has been approved, and settlement of this has been sent today. We apologise for any inconvenience that this has caused. Kind regards, Charli

Trusted Customer

1 year ago

Thank you for your prompt response

Mr Asparagus

Feefo Verified

1 year ago

What Mr Asparagus said about Cover4Rentals:

Website was easy to use and price was good. The value of this service is only really able to be reviewed if a claim is made. As I didn't need to claim I have no idea what the service would be like...

Joel Hargreaves

Feefo Verified

London

1 year ago

What Joel Hargreaves said about Cover4Rentals:

Slow service

Terribly slow service.been waiting for over a month for case to be solved and barely heard a word from c4r!

Charli

Cover4Rentals

1 year ago

Hi Joel, Thank you for your feedback, I'm sorry to hear that you're unhappy with the claim experience. We have a new claim system which I understand you had an upload issue with. This matter has been reported to IT. I can see we received your initial claim submission on the 18th September 2024, however we needed some further documentation. I can see that your claim has now been settled on the 11th October and hope this matter is therefore resolved. Kind regards, Charli.

Alison

Feefo Verified

France

1 year ago

What Alison said about Cover4Rentals:

Great idea

I haven't had to use your services yet but the fact that I know I'm covered if I have any damage on my hire car is a big relief.

Vic Bennett

Feefo Verified

Dundee

1 year ago

What Vic Bennett said about Cover4Rentals:

Easy to apply for the policy.

Thankfully I did not have to use the policy so really difficult to make any comments.

Oliver Bennett

Feefo Verified

1 year ago

Philip McDonough

Feefo Verified

1 year ago

Eamonn Heffernan

Feefo Verified

Ireland

1 year ago

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