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Cover4Rentals Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 1,934 reviews

Trusted Customer

Feefo Verified

1 year ago

Trusted Customer

Feefo Verified

1 year ago

do not use

impossible so far to get y claim sorted and taken over 6 weeks

Charli

Cover4Rentals

1 year ago

Hi there, Thank you for your feedback, I'm sorry to hear that you're unhappy. I have spoken to the Claims Team and they have confirmed there have been issues with the documentation you provided which has caused issues with validating your claim. I understand that they are emailing you about this. I hope that you get this resolved. Kind regards, Charli

Trusted Customer

1 year ago

Still awaiting payment of claim , was promised 3-5 days which was two weeks ago

Charli

Cover4Rentals

1 year ago

Hi there, Thank you for getting back in touch. The claims team have confirmed that payment was released to you at the end of September, again I believe my colleague has emailed you about this today. Kind regards, Charli

Trusted Customer

1 year ago

I have not received any payment

Trusted Customer

Feefo Verified

1 year ago

Appalling communication- don't use

Communication is appalling. There is no phone number to speak to a human, you cannot reply to an email sent by them, there is no easy communication method, other than an online form, which you...

Charli

Cover4Rentals

1 year ago

Hi there, Thank you for your feedback, I'm sorry to hear that you're unhappy. I can see that my colleague has been in contact with you regarding the claim, and confirming that we cannot yet proceed as you have not received the final cost from the rental company. As per her message, please await the costs to be calculated before going any further with the claim. Kind regards, Charli.

Trusted Customer

1 year ago

I appreciate that I have now received an email from you. However this does not really address the issue of appalling communication and details given to reflect the initial rating.

Malgorzata

Feefo Verified

Poland

1 year ago

What Malgorzata said about Cover4Rentals:

Great alternative for rental car insurance

It took longer than the estimated 3 working days to process my request, but they reacted quickly to the logged in case and I got the money refunded without any problems

Trusted Customer

Feefo Verified

1 year ago

Claim process is simple and stress free

I had to maker a claim on my policy and Cover4Rentals made the claim process simple and stress free and with no fuss. I would highly recommend them

Julian

Feefo Verified

Marburg, Germany

1 year ago

What Julian said about Cover4Rentals:

Good experience with claims process

Easy registration and easy claims process. Once I had all documentation together, claim was processed quickly and money received shortly after.

Russell Evans

Feefo Verified

Whitstable

1 year ago

What Russell Evans said about Cover4Rentals:

Quick Purchas

Very quick and easy to purchase at a good price. All Ts&Cs clearly shown

Nathan

Feefo Verified

Weston

1 year ago

What Nathan said about Cover4Rentals:

No response

Submitted a claim two weeks ago. Got asked for some more details which i submitted instantaneously. Still haven't heard back. There is no phone number and emails are being ignored. Looks like a waste...

Charli

Cover4Rentals

1 year ago

Hi Nathan, Thank you for your feedback, I'm sorry to hear that you're unhappy. I can see that my colleague in the claims team has your claim and it is under review, please await our response on this. We appreciate your patience on this, we are coming out of our peak season at the moment so volume is higher than usual. Kind regards, Charli.

Trusted Customer

Feefo Verified

1 year ago

Good email communication. Some difficulty with submitting a claim when unable to go back to complete a question led to confusion with 2 claims starting and subsequent emails. Happy that my claim was...