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Cover4Rentals Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 1,934 reviews

Trusted Customer

Feefo Verified

7 months ago

No reply to enquiry emails

Charli

Cover4Rentals

6 months ago

Hi there, We sincerely apologise for the delays in getting back to you. We have experienced high volume of enquiries, and our team has been working hard to respond to everyone as quickly as possible. We truly appreciate your patience and understanding during this time - please note we are currently working on automations and staffing to improve this moving forwards. Kind regards, Charli

Trusted Customer

6 months ago

Over a month to reply to the review. Need I say more?

Trusted Customer

Feefo Verified

8 months ago

Sharp Practice…Not to be Trusted

They automatically renewed my annual car excess policy despite repeated requests from me not to do so.

Charli

Cover4Rentals

6 months ago

Hi there, Thank you for your feedback, I am sorry to hear that you’re unhappy with the automatic renewal. You agree to our offering of automatic renewal at the point of purchase. We send a renewal invitation in good time before the renewal date to the email address we hold on file, this confirms that we will automatically renew the policy. If we do not hear from you to remove the automatic renewal, it will go ahead as agreed by our terms. Kind regards, Charli

Trusted Customer

6 months ago

Hello Charli, I understand your point about automatic renewal but I contacted you on receiving your invitation renewal and informed you that I would not be renewing and specifically asked that you removed me from automatic renewal. Needless to say you then took a payment some 2 weeks before my renewal date. Not acceptable and does to me feel like sharp practice. Jim Pattison

Trusted Customer

Feefo Verified

6 months ago

Very straightforward

James Henry

Feefo Verified

6 months ago

What James Henry said about Cover4Rentals:

Quick and easy to use

Michael Lawther

Feefo Verified

6 months ago

Trusted Customer

Feefo Verified

6 months ago

Reassurance

Did what I wanted it to do. Seemed to be more steps to follow than when used previously. Hope I don’t need to use it!

Jeff R

Feefo Verified

GBR

6 months ago

What Jeff R said about Cover4Rentals:

Super easy

Super easy to navigate and very clear on what was available at competitive pricing

Trusted Customer

Feefo Verified

6 months ago

It was very straightforward to arrange the insurance and clear what I was buying.

Trusted Customer

Feefo Verified

6 months ago

It was very easy to get the product that I wanted. Very clear information was proivded.

Philip Gould

Feefo Verified

6 months ago

What Philip Gould said about Cover4Rentals:

Very efficient

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