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Cover4Rentals Reviews | Customer Service Reviews for https://www.feefo.com/reviews/cover4rentals | Feefo

Displaying all 1,521 reviews

Trusted Customer

11 months ago

Date of purchase: 07/06/2024

Lost application

They didn’t action my application - it but it took some chasing to get it reviewed and cover in place. They took my payment upfront and must have had the application, as I didn’t resubmit it, but I...

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Charli

Cover4Rentals

11 months ago

Hi there, Thank you for your feedback, I'm sorry to hear that you're unhappy. Please note, your application was not lost, but my colleague needed to collect further details from you in order to locate your record as no information was given originally. The email address that was entered on the original record was incorrect, but my colleague then changed this as you instructed and we then re-sent the original documents to you which was successful. Kind regards, Charli

Trusted Customer

11 months ago

Thanks for commenting Charli. I had various emails with Cover4Rentals because I'd not received a policy or any contact, and they didn't at any point say I'd given a wrong email. And it doesn't seem a policy had been issued and sent to the wrong email, because they told me there was no policy with my postcode. What was the original incorrect email please? Thanks very much Stephen

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Trusted Customer

11 months ago

Date of purchase: 07/06/2024

Peace of mind

Good cover, gave me peace of mind at the rental office

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Carmelo Lo Conte

Rijswijk Zh

11 months ago

Date of purchase: 07/06/2024

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Allison Symonds

Pilar De La Horadada

11 months ago

Date of purchase: 07/06/2024

What Allison Symonds said about Cover4Rentals:

Affordable cover

Haven't needed to use them on our recent trip but it was good to know we had the excess covered at a very reasonable price.

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Trusted Customer

11 months ago

Date of purchase: 07/06/2024

Good value policy

Good price and good customer service, the admin fee is a bit steep when I asked to extend it, but overall not bad. I’d definitely use again.

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Francis Barrett

Dublin, Ireland

11 months ago

Date of purchase: 07/06/2024

What Francis Barrett said about Cover4Rentals:

Cover for Rentals: Easy and straightforward

It was very easy and straightforward to put cover in place for the duration of my rental.

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Anna Rochnowska

11 months ago

Date of purchase: 07/06/2024

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Trusted Customer

11 months ago

Date of purchase: 07/06/2024

I couldn't speak to a human being. Your process was too linear and did not allow for context. It took me multiple attempts to get the resolution we needed.

Charli

Cover4Rentals

11 months ago

Hi there, Thank you for your feedback. We have been using a new Claims system, and this did cause some issues with the submission and dealings with your claim. We do apologise for any inconvenience caused. Even with these difficulties we are pleased that we did manage to get your claim dealt with and settled in a matter of weeks. Kind regards, Charli.

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Robert Bird

11 months ago

Date of purchase: 07/06/2024

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Ian Prescott

11 months ago

Date of purchase: 07/06/2024

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About Cover4Rentals

We're Cover4Rentals. We specialise in global car rental excess insurance which could save you up to €200 when you're next at the car rental desk. We can provide cover for people living outside of the UK and pride ourselves on excellent service and our dedicated and knowledgeable customer service team.

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01483 347333

Eversure Limited, Bury House, 1-3 Bury St, Guildford, Surrey, GU2 4AW, United Kingdom