What Mrs Jacqueline Yelland said about Countrywide Home Conveyancing:
Disappointed
Lack of communication. On phoning she was always out of the office or unavailable. Emails when replied to contained the phrase 'I'll revert to you' which didn't happen until further emails were sent....
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Zoe
Countrywide Home Conveyancing
9 days ago
We are concerned to hear about your experience with communication during your recent transaction. We understand how frustrating it can be when you are unable to reach someone and when expected responses are delayed. We acknowledge that this has not met your expectations and we regret any distress this may have caused. We will ensure this is fed back to the firm.
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Trusted Customer
Feefo Verified
16 days ago
Tia from Countrywide is a super star!
I recommend Tia she's super efficient and kept me up to date with every process. She had an ability to keep me calm when things got stressful!
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Trusted Customer
Feefo Verified
16 days ago
would not recommend or use again in the future
Completely inadequate and unprofessional. Kept having to beg for updates or information. She would receive information and not relay it to us. We had to keep calling to ask for any information. Was...
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Zoe
Countrywide Home Conveyancing
9 days ago
We are sorry to hear about your experience. It is disappointing to learn that the firm did not meet your expectations regarding communication and the handling of your case. We understand how frustrating it must have been to feel you were not receiving timely updates and clear information, and we regret any inconvenience this caused. We appreciate you bringing this to our attention and will ensure it is fed back to the firm.
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MG
Mr Mark Gill
Feefo Verified
16 days ago
What Mr Mark Gill said about Countrywide Home Conveyancing:
House sale
Excellent team emma went out her way for a smooth sale thanks the GILL family
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Trusted Customer
Feefo Verified
16 days ago
Great service
Dominique was great, kept the process simple and factual which made the whole journey pleasant and uneventful. She was also really helpful in resolving a few issues following completion which gave us...
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MO
Mr Sakiru Oyedeji
Feefo Verified
GBR
17 days ago
What Mr Sakiru Oyedeji said about Countrywide Home Conveyancing:
Mortgage
I had an excellent experience throughout my home purchase. The team at Countrywide, especially Claudia Andrade,was professional, friendly, and always kept me informed every step of the way. Her...
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MG
Mrs Priya Gowda
Feefo Verified
17 days ago
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MH
Mrs Fiona Holgate
Feefo Verified
20 days ago
What Mrs Fiona Holgate said about Countrywide Home Conveyancing:
Excellent Service
Chris was a really supportive and empathic solicitor which made the whole process less stressful. He explained things clearly and put no pressure on the completion of my own property and on my new...
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Trusted Customer
Feefo Verified
20 days ago
Great service
Always kept up to date
Easy to communicate with
Very helpful
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Trusted Customer
Feefo Verified
21 days ago
Great Service
I had an exceptional service from Lauren and Baljit at Conveyancing Direct. They always answered my queries promptly, provided clear communication and took out a lot of stress from the experience of...
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.