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CoolMed is the very latest British brand in medical refrigeration.

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ratings over the past year

Displaying all 55 reviews
Trusted Customer
2 years ago
Date of purchase: 20/01/2022
online service was brilliant. easy to use. However the delivery was not next day as van had broken down. this was not communicated to us and was informed when the fridge turned up the day after.
Product reviews

6
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ML
mahpara lodhi
2 years ago
Date of purchase: 05/01/2022
What mahpara lodhi said about CoolMed:
i paid for 24 hour delivery and did not receive the fridge till near 3 days after. speaking to coolmed they had said they will refund the 24 hour delivery which was appreciated. though no one acknowle
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Tom
CoolMed
2 years ago
Hi Mahpara, apologies to hear that youwere unsatisfied with your delivery. The order was placed after 12noon so the unit gets despatched the following day and the additional day was due to Covid outbreak in your local depot. Usually APC are extremely reliable with there next day service. We pride ourselves in offering high customer service which is why voicemails and emails were sent daily to keep you updated. We really appreciate your feedback and value you as a customer, we hope this does no deter you from ordering from Coolmed again. Thanks Matt
Product reviews

1
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Trusted Customer
2 years ago
Date of purchase: 22/09/2021
Easy to order online and quick delivery. The fridge is exactly what we needed. I would purchase from them again.
Product reviews

2
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RP
Rajiv Pahwa
2 years ago
Date of purchase: 19/10/2021
What Rajiv Pahwa said about CoolMed:
Fab service
Product reviews

1
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Trusted Customer
2 years ago
Date of purchase: 28/09/2021
Great fridge, easy to use.
Product reviews

2
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TD
Tonja Delafons
2 years ago
Date of purchase: 08/09/2021
What Tonja Delafons said about CoolMed:
The delivery service was shocking. The delivery men were rude and very unhelpful. This is the second time we have used CoolMed and it will be the last.
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Tom
CoolMed
2 years ago
Apologies for the service you received. We have taken your feedback on board and have since changed courier for a more reliable service. We value all customer feedback so please get in touch for a goodwill gesture. Thanks Coolmed
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Karen Walker
Sheffield
2 years ago
Date of purchase: 03/08/2021
What Karen Walker said about CoolMed:
Very good service as the item was delivered quickly. We requested a combination lock on the item but no instructions how to set this. Mo reply to my request when this first arrived. Still unsure how
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1
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OM
Orfhlaith McAreavey
3 years ago
Date of purchase: 15/07/2021
What Orfhlaith McAreavey said about CoolMed:
efficient and prompt delivery - thank you!
Product reviews

1
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ME
Mohammed Ehsan
3 years ago
Date of purchase: 20/04/2021
What Mohammed Ehsan said about CoolMed:
good service but the delivery was delayed and I didn't get an update
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1
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LL
Leanne Light
Tredegar
3 years ago
Date of purchase: 19/03/2021
What Leanne Light said about CoolMed:
Next day delivery meant we were reassured our service delivery wouldn't be compromised for long, great communication, value and service!! Thanks Coolmed
Product reviews

1
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About CoolMed
Whereas we may be a new name in the pharmaceutical market, our expertise and experience date back to the early 2000s, when we started to supply high quality medical refrigeration into the UK market. Since then, our business has grown year-on-year under several different brands, until the decision was taken in 2017 to create a new brand, designed to bring high quality, hi-tech products to the industry and the individual consumer, on a direct basis and at a much more cost-effective price.
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Unit 31, Longwood Park, Longwood Road, Manchechester, Lancashire, M17 1PZ, United Kingdom
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About CoolMed
Whereas we may be a new name in the pharmaceutical market, our expertise and experience date back to the early 2000s, when we started to supply high quality medical refrigeration into the UK market. Since then, our business has grown year-on-year under several different brands, until the decision was taken in 2017 to create a new brand, designed to bring high quality, hi-tech products to the industry and the individual consumer, on a direct basis and at a much more cost-effective price.