Search reviews
Looking for our business site?

Visit

Feefo.com

Merchant Logo

Cooksongold.com Reviews

http://www.cooksongold.com/
Rated
Exceptional

Cooksongold is the leading one-stop shop for the jewellery maker, supplying everything from jewellery tools to bullion and more.

Service
4.9
/5
Product
4.8
/5

5

4

3

2

1

1,677

85

24

9

20

1,815

ratings over the past year

Displaying all 39,232 reviews
CL
Clementsia
london
9 years ago
Date of purchase: 03/03/2016
What Clementsia said about Cooksongold.com:
Excellent for me on my silversmithing course
Excellent service given. Very prompt on delivery. Easy to use and navigate website. Excellent prices.
Merchant Logo
Emma
Cooksongold.com
9 years ago
Thank you for taking the time to review us. We are pleased to hear you are happy with our products and service here at Cooksongold. Regards Emma
Product reviews

0
Share
DI
Diane
south wales
9 years ago
Date of purchase: 30/03/2016
What Diane said about Cooksongold.com:
Good Service
Faultless service from Cooksongold.com. Package arrives on time and date stated and always contains the full order. Properly and safely packaged.
Merchant Logo
Emma
Cooksongold.com
9 years ago
Thank you for taking the time to review us. We are pleased to hear you are happy with our products and service here at Cooksongold. Regards Emma
0
Share
MA
Marie
Northamptonshire
9 years ago
Date of purchase: 31/03/2016
What Marie said about Cooksongold.com:
Excellent quick service.
Fast reliable service.
Merchant Logo
Emma
Cooksongold.com
9 years ago
Thank you for taking the time to review us. We are pleased to hear you are happy with our products and service here at Cooksongold. Regards Emma
0
Share
Trusted Customer
9 years ago
Date of purchase: 21/03/2016
Good, but could be so much better
Most of the time, your items are dispatched the same working day. However on more than one occasion my order has been delayed for up to two days on in stock items with no explanation given. Usually...

Read all
Merchant Logo
Emma
Cooksongold.com
9 years ago
Thank you for your feedback. 
Sorry you have been inconvenienced.
Orders which take advantage of our free post offer will be despatched within 2 - 3 working days, and orders placed after our 5pm cut off time will be despatched next working day.
We are sorry you have had this problem regarding quality, we are always looking to improve our quality standards.
Returns can be dropped off at our London and Birmingham branches, they will then be forwarded to our returns department, processing will take approximately one week.
We also offer a UK free post returns label, which can be found in the link below:
Kind Regards, 
Emma
Product reviews

0
Share
Trusted Customer
9 years ago
Date of purchase: 11/04/2016
Good website and easy to order
Merchant Logo
Emma
Cooksongold.com
9 years ago
Thank you for taking the time to review us. We are pleased to hear you are happy with our products and service here at Cooksongold. Regards Emma
Product reviews

0
Share
EL
Eleanor
London
9 years ago
Date of purchase: 08/03/2016
What Eleanor said about Cooksongold.com:
Best thing I ever bought.
Absolutely love my tiny new barrel polisher, I wish I'd bought one thirty years ago.
Merchant Logo
Emma
Cooksongold.com
9 years ago
Thank you for taking the time to review us. We are pleased to hear you are happy with our products and service here at Cooksongold. Regards Emma
Product reviews

0
Share
Trusted Customer
9 years ago
Date of purchase: 29/03/2016
Generally satisfied
While we had to wait about half an hour until we could be served - once we were served she couldn't have been more helpful.
Merchant Logo
Emma
Cooksongold.com
9 years ago
Thank you for taking the time to review us. We are pleased to hear you are happy with our products and service here at Cooksongold. Regards Emma
Product reviews

0
Share
PH
Philip
Belfast
9 years ago
Date of purchase: 01/03/2016
What Philip said about Cooksongold.com:
A rare quality service in this day and age
A quality service that proves you only get what you pay for. No ifs ands or buts you order it, you get it.
Merchant Logo
Emma
Cooksongold.com
9 years ago
Thank you for taking the time to review us. We are pleased to hear you are happy with our products and service here at Cooksongold. Regards Emma
Product reviews

0
Share
DI
Diane
9 years ago
Date of purchase: 01/04/2016
What Diane said about Cooksongold.com:
Reasons to rate cooksons
Every order is filled with efficiency, giving me the opportunity to have my products and any out of stock items sent as soon as they come in. The products are of excellence quality, and I purchase...

Read all
Merchant Logo
Emma
Cooksongold.com
9 years ago
Thank you for taking the time to review us. We are pleased to hear you are happy with our products and service here at Cooksongold. Regards Emma
0
Share
TI
Tim
Devon
9 years ago
Date of purchase: 16/03/2016
What Tim said about Cooksongold.com:
Good company. One of the easiest online sites to buy from.
Good site, Easy to use, helpful staff. Occasionally product descriptions are a bit lacking but generally very useful. Would and often do recommend Tool prices often higher than competitors.
Merchant Logo
Emma
Cooksongold.com
9 years ago
Thank you for taking the time to review us. We are pleased to hear you are happy with our products and service here at Cooksongold. Regards Emma
0
Share
Not received a review invite?
About Cooksongold.com
For over 20 years Cooksongold have led the way in providing high quality professional jewellery making products at affordable prices. From gold, silver, platinum and palladium bullion to the industry's leading jewellery tools and more.
Read all
0345 1010 1122
59-83 Vittoria Street, Birmingham, West Midlands, B1 3NZ, United Kingdom
Customer Support
Website
Facebook
X (Twitter)
Instagram
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards
Why trust Feefo reviews?

Learn more about Feefo
About Cooksongold.com
For over 20 years Cooksongold have led the way in providing high quality professional jewellery making products at affordable prices. From gold, silver, platinum and palladium bullion to the industry's leading jewellery tools and more.