How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Condor Ferries Reviews | Customer Service Reviews for https://www.feefo.com/reviews/condor-ferries | Feefo

Displaying all 4,571 reviews

Trusted Customer

6 years ago

Date of purchase: 22/04/2019

On time and smooth service. Polite staff.

Social Media and Digital Assistant

Condor Ferries

6 years ago

Thank you for this kind review. We're glad you enjoyed the service and the company of the staff. Kind regards, Condor Ferries.

See full customer review

there

6 years ago

Date of purchase: 20/04/2019

What there said about Condor Ferries:

It was exactly what I expected.

People were polite and helpful and the sailing went smoothly. You can't ask for more than that.

Social Media and Digital Assistant

Condor Ferries

6 years ago

Thank you for this kind review. We're glad that the sailing went well and everything met your expectations. Kind regards, Condor Ferries.

See full customer review

Trusted Customer

6 years ago

Date of purchase: 10/04/2019

wonderful trip - just make it easier to book it online or over the phone

The actual experience was great - nice journey no fuss - everything you'd expect. Booking and information online however was very confusing and off putting. Hidden costs and no information and...

Read all

Social Media and Digital Assistant

Condor Ferries

6 years ago

Thank you for this kind review. We're glad that you enjoyed the experience and the journey. We are sorry if you felt misinformed or confused at any point in the booking process as we strive to be as communicative as possible with customers. Thank you for this feedback. Kind regards, Condor Ferries.

See full customer review

Trusted Customer

6 years ago

Date of purchase: 12/04/2019

Good Service

Good service all the way through. Didn't have any issues to and from Guernsey

Social Media and Digital Assistant

Condor Ferries

6 years ago

Thank you for this kind and positive review. We are glad that you enjoyed the service and that you found everything to be hassle-free. We hope to welcome you onboard again in the future. Kind regards, Condor Ferries.

See full customer review

there

Guernsey

6 years ago

Date of purchase: 22/03/2019

What there said about Condor Ferries:

Rubbish Service

Rubbish my ferry I was due to leave Guernsey on went technical and I’m left high and dry with hotel booking and cottage for a week, get your act together let’s hope we get a good service when Condor...

Read all

Social Media and Digital Assistant

Condor Ferries

6 years ago

Thank you for this review and feedback. We apologise for the disruption that you experienced and will take this on board. Kind regards, Condor Ferries.

See full customer review

Trusted Customer

6 years ago

Date of purchase: 23/03/2019

Comfortable journey out and return. Club seating well worth the additional cost.

Social Media and Digital Assistant

Condor Ferries

6 years ago

Thank you for this very kind review. We're glad you found the experience to be comfortable and you enjoyed your seating upgrade to Club Class. Kind regards, Condor Ferries.

See full customer review

there

6 years ago

Date of purchase: 23/04/2019

What there said about Condor Ferries:

Smooth service

Overall experience was very good, staff were helpful and polite.

Social Media and Digital Assistant

Condor Ferries

6 years ago

Thank you for this kind review. We are glad that you enjoyed the experience and the company of the staff. We hope to welcome you onboard again in the future. Kind regards, Condor Ferries.

See full customer review

there

6 years ago

Date of purchase: 19/04/2019

What there said about Condor Ferries:

Well organise and excellent service

Very easy booking service. Well organised boarding and offboarding Excellent service in the Ocean Club area

Social Media and Digital Assistant

Condor Ferries

6 years ago

Thank you for this very kind review. We're glad that you found the service to be organised and that you enjoyed your seating upgrade. Kind regards, Condor Ferries.

See full customer review

Trusted Customer

6 years ago

Date of purchase: 30/03/2019

Great service

Social Media and Digital Assistant

Condor Ferries

6 years ago

Thank you for the kind review. We're glad you enjoyed the service and hope to see you again in the future. Kind regards, Condor Ferries.

See full customer review

there

6 years ago

Date of purchase: 23/04/2019

What there said about Condor Ferries:

Great service on time perfect crossing

Social Media and Digital Assistant

Condor Ferries

6 years ago

Thank you for this kind review. We're glad that you found the service to be good and that everything was on time. Kind regards, Condor Ferries.

See full customer review

Not received a review invite?

About Condor Ferries

Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.

Read all

01202 207207

Condor House, New Harbour Road South, Poole, Dorset, BH15 4AJ, United Kingdom