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Condor Ferries Reviews | Customer Service Reviews for https://www.feefo.com/reviews/condor-ferries | Feefo

Displaying all 4,570 reviews

Mr Edwards

5 years ago

Date of purchase: 07/08/2019

What Mr Edwards said about Condor Ferries:

Happy condor passenger.

Good efficient friendly service

Carol

Condor Ferries

5 years ago

Thank you for taking the time to share your positive feedback with us and we are delighted that you enjoyed your recent crossing with us.We look forward to welcoming you back on board in the near future.Kind regards Condor Ferries

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Mrs Turner

5 years ago

Date of purchase: 04/08/2019

What Mrs Turner said about Condor Ferries:

Boat left early without me receiving an update until it had gone.

I was contacted about delays via email even though text messaging would have been far easier to get a message to me. My phone can receive wifi for emails but not when it is not at home.

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Mr Ward

5 years ago

Date of purchase: 22/08/2019

What Mr Ward said about Condor Ferries:

The comms on the outward journey was excellent.. eg email, text alerts and forwarding of boarding cards The comms for the return journey was literally non existent !

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Trusted Customer

5 years ago

Date of purchase: 07/08/2019

Absolutely awful journey both ways!

The trip both ways was absolutely awful. On the way from Jersey to Poole myself and my wife were allocated seats right by the children's area, despite the fact that we weren't travelling with any...

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Carol

Condor Ferries

5 years ago

Thank you for sharing your feedback and we are sorry that you had this experience on your recent sailing with us. We do hope that you will consider Condor Ferries in your future travel plans. Kind regards Condor Ferries

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Mrs O'brien

5 years ago

Date of purchase: 14/08/2019

What Mrs O'brien said about Condor Ferries:

Prompt service

Prompt arriving on the Clipper night crossing Guernsey to Portsmouth. Very comfortable cabins and lovely cooked breakfast before departure

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Trusted Customer

5 years ago

Date of purchase: 07/08/2019

Good fast service on Liberation, Poole to Guernsey and back.

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Trusted Customer

5 years ago

Date of purchase: 24/08/2019

Constant changing of sailing times due to faulty engines

Whenever we try to get to Jersey the boat never sails at the promised time. The worst time was in March when we had four attempts to get on a boat. Even then on returning we had to come on the...

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Dr Whale

Seaton, Devon.

5 years ago

Date of purchase: 24/08/2019

What Dr Whale said about Condor Ferries:

Seating displacement on both the the outward bound and return journey.

Dear Sirs, Seating displacement on both the the outward bound and return journey:- My wife, 8 year old son and I had our seat numbers arrange so that we were split up. In the confusions created by...

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Trusted Customer

5 years ago

Date of purchase: 04/08/2019

Very good service as a foot passenger. On return we had a cabin, it would have been good to have a complimentary tea or coffee.

Carol

Condor Ferries

5 years ago

Thank you for your positive feedback and we look forward to welcoming you back on board in the near future.Kind regards Condor Ferries

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Trusted Customer

5 years ago

Date of purchase: 14/08/2019

I found the cooperation & assistance of your staff who helped with the loading & secure storage of the m/c to be of the best, but in truth it was no more than I expected or indeed provide myself when...

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Carol

Condor Ferries

5 years ago

Thank you for your positive feedback and we look forward to welcoming you back on board in the near future.Kind regards Condor Ferries

See full customer review

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About Condor Ferries

Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.

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01202 207207

Condor House, New Harbour Road South, Poole, Dorset, BH15 4AJ, United Kingdom