Condor Ferries is no longer an active Feefo customer
Displaying all 4,571 reviews
Trusted Customer
Feefo Verified
12 months ago
Great service
Boats were on time and staff were all professional and helpful on board.
Only constructive comment would be to ensure that there are people at the port in Portsmouth directing people to the various...
Read more
Carol
Condor Ferries
12 months ago
Thank you for your kind feedback! We're so pleased to hear you experienced great service and punctual sailings, and that our onboard staff were professional and helpful. We appreciate your constructive comment about clearer direction at Portsmouth — it's valuable input, and we’ll be sure to pass it along to the relevant team. We look forward to welcoming you back on board soon!
Kind regards
Carol
Customer Relations
0
Share
KW
Kathryn Weymouth
Feefo Verified
Alton
12 months ago
What Kathryn Weymouth said about Condor Ferries:
Super time on the night ferry
The staff were brilliant, kind and attentive. They upgraded us to a 3 birth cabin when they saw my partner had a broken wrist so it would be hard for him to climb up into a bunk.
Carol
Condor Ferries
12 months ago
Thank you for sharing your experience! We're so glad to hear you had a super time on the night ferry and that our staff were kind, attentive, and thoughtful in accommodating your partner’s needs. We hope his wrist is healing well, and we look forward to welcoming you both on board again soon!
Kind regards
Carol
Customer Relations
0
Share
AR
Antony Richards
Feefo Verified
Plymouth
12 months ago
What Antony Richards said about Condor Ferries:
Poole to Guernsey
On time. A smooth crossing. Friendly & helpful staff.
Carol
Condor Ferries
12 months ago
Thank you for your lovely feedback! We're delighted to hear your crossing from Poole to Guernsey was smooth and on time, and that our team made you feel welcome. We hope to see you on board again soon!
Kind regards
Carol
Customer Relations
0
Share
DC
David Craven
Feefo Verified
Denton, Manchester
12 months ago
What David Craven said about Condor Ferries:
Great way to travel to Guernsey
Ferry is convenient for travel to Guernsey.?
Loading and unloading my vehicle was fairly straightforward although waiting to load can be boring with little to see or do.
Carol
Condor Ferries
12 months ago
Thank you for your feedback! We're glad to hear you found the ferry a convenient way to travel to Guernsey and that loading and unloading your vehicle was straightforward. We appreciate your comment about the waiting time — it's helpful, and we'll pass it on as we’re always looking to improve the overall experience. We hope to welcome you back on board soon!
Kind regards
Carol
Customer Relations
0
Share
Trusted Customer
Feefo Verified
12 months ago
Professional and welcoming.
Very professional service, efficient friendly check-in and the on-board staff were polite and friendly. Lucky with the weather for both crossings.
Carol
Condor Ferries
12 months ago
You're very welcome! We're always thrilled to hear such positive feedback. If there's anything we can do to make your next journey even better, don't hesitate to let us know. Until then, we look forward to welcoming you back on board!
Kind regards
Carol
Customer Relations
0
Share
CG
Chris Gibbons
Feefo Verified
Hove uk
12 months ago
What Chris Gibbons said about Condor Ferries:
Seats
Good but they need to help disabled ppl to be able to get a seat instead if getting on last and not being able to get a suitable seats instead you go on last and when you get on bored there are no...
Read more
0
Share
Trusted Customer
Feefo Verified
12 months ago
Seat allocation
Coming back on Voyager, no seats allocated and had to search for a seat , not a good idea for the elderly.
0
Share
Trusted Customer
Feefo Verified
12 months ago
A lovely crossing can’t wait to return
A super trip on time and a smooth crossing. Hopefully a lot of
Guernsey people take the trip over to La belle France this summer to boost trade and vice versa. I’d like to see more makeup in the...
Read more
0
Share
Trusted Customer
Feefo Verified
1 year ago
Clean, speedy trouble free ferry crossings.
Well organised boarding and disembarking. Everywhere was very clean. It was not noisy in the seating area. There were frequent announcements to keep everyone updated.
There were plenty of food...
Read more
0
Share
Trusted Customer
Feefo Verified
1 year ago
Journey to Guernsey
Easy to book online although phone bookings available.
Reasonable rates.
Both sailings were on time.
Plenty of seats available.
Friendly staff.
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
