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Condell Ltd Reviews

https://condell-ltd.com

Rated

Exceptional

Service

4.7

Product

4.7

102

117

ratings over the past year

Displaying all 3,097 reviews

Trusted Customer

9 months ago

Date of purchase: 12/09/2024

Easy purchase and great after sales support

Product price was good (VELUX window openers) but what really stood out was the customer service. Matt helped me identify the correct product, sorted out quick shipping, and when we ran into a...

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Product reviews

Sid Nili

London

9 months ago

Date of purchase: 02/09/2024

What Sid Nili said about Condell Ltd:

Material purchased but not been delivered

Not received what I purchased. Called them a few times. They keep saying they're on the case and that they will call me to update but they never do.

Product reviews

Trusted Customer

10 months ago

Date of purchase: 02/09/2024

Delivery not made in time and little care at customer service - it is what it is attitude.

Product reviews

Gary Lane

Falmouth

10 months ago

Date of purchase: 05/09/2024

What Gary Lane said about Condell Ltd:

Happy customer.

Very good.

Product reviews

Graham

Bognor Regis

10 months ago

Date of purchase: 19/08/2024

What Graham said about Condell Ltd:

Easy ordering from website, competitive prices, good delivery

Discovered website while searching for best price on a Velux window. Price was competitive and it was free delivery by themselves (not by 3rd party courier) on their lorry down to Bognor Regis from...

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Product reviews

B M

Essex

10 months ago

Date of purchase: 29/08/2024

What B M said about Condell Ltd:

Great service

Very easy to deal with. Mark and Rick were very helpful. There was an issue with the original order. Thet swiftly amended it and delivery was early the next working day. Perfect.

Product reviews

H Adams

London

10 months ago

Date of purchase: 27/08/2024

What H Adams said about Condell Ltd:

Great company

Brilliant.

Product reviews

Aaron Holmes

Newton Aycliffe

10 months ago

Date of purchase: 29/08/2024

What Aaron Holmes said about Condell Ltd:

Let down

No contact from Condell at all regarding my partial delivery, have dealt with 3rd party provider only.

Product reviews

Joga Matharu

Gillingham

10 months ago

Date of purchase: 22/08/2024

What Joga Matharu said about Condell Ltd:

Good prices but poor service

Sales rep was very helpful at start but never phoned back as promised and I had to chase up several times and eventually to be told sorry but I have to wait for delayed delivery.

Product reviews

Linda Quincey

High Wycombe

10 months ago

Date of purchase: 21/08/2024

What Linda Quincey said about Condell Ltd:

Great service

Excellent service from ordering to delivery

Product reviews

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About Condell Ltd

Condell Ltd is a builder’s merchant and timber merchant based in Horsham and Hemel Hempstead and offering a nationwide service for any project from the smallest DIY job to commercial developments.

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01403 915050

Plot 1, Parsonage Way, Parsonage Farm Industrial Estate, Horsham, West Sussex, RH12 4ZF, United Kingdom

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Condell Ltd Reviews

Building MaterialsMore reviews of this product (379)View product websiteProduct price was good (VELUX window openers) but what really stood out was the customer service. Matt helped me identify the correct product, sorted out quick shipping, and when we ran into a...Read all

Building MaterialsMore reviews of this product (379)View product websitePurchased my material but haven't received them. Call them a few time, they keep telling me they're following up on the order. No one calls back to update. This has delayed my project.

Building MaterialsMore reviews of this product (379)View product websitePromised 3-5 day delivery still waiting 10 days later. Little care from Condell apart from it is what it is.

Building MaterialsMore reviews of this product (379)View product websiteGood service, excellent delivery guys. Some of the insulation was soaking wet but it has dried out now.

Building MaterialsMore reviews of this product (379)View product websitePurchased a Velux window for a new window in a 45 degree tiled roof. Took some time to get it right, working on an existing 1960's roof, but now very happy with installation.

Building MaterialsMore reviews of this product (379)View product websiteEasy to deal with. There was an issue with the original order. They were able to make the changes swiftly and delivery was early the next working day. Perfect.

Building MaterialsMore reviews of this product (379)View product websiteGreat experience - quick delivery and good communication. Couldn't be happier.

Building MaterialsMore reviews of this product (379)View product websiteSome of my order arrived on time, however the rest wasn't in stock and I wasn't informed until it arrived on site delaying my job by a week. No compensation offered and told I'd just have to wait...Read all

Building MaterialsMore reviews of this product (379)View product websiteVery competitive prices. But service and delivery not very helpful. Used them expecting delivery within a few days and paid for it. Only to find no delivery and on contacting them was told at least...Read all

Building MaterialsMore reviews of this product (379)View product websiteExtremely good value. Very efficient delivery arrived within a couple of days. Builders will be recommending to others in the trade as they were so impressed with the company

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