How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Concept Financial Services Reviews | Customer Service Reviews for https://www.feefo.com/reviews/concept-financial-services | Feefo

Displaying all 14 reviews

Paul Anthony Croxton

PENKRIDGE

1 day ago

Date of purchase: 04/07/2025

What Paul Anthony Croxton said about Concept Financial Services:

A FIRST CLASS COMPANY

SUPPORTIVE OVER A LONG PERIOD OF TIME UNTIL FINALLY OBTAINING A MORTGAGE WITH PEPPER FINANCE

See full customer review

Kara Louise Lebihan

2 days ago

Date of purchase: 02/07/2025

What Kara Louise Lebihan said about Concept Financial Services:

Excellent service, personable and efficient

Excellent service from Jonathan. He is very personable and is on the ball with all paperwork and questions. I 100% recommend him for mortgage arrangement and advice.

Nick Lovell

Concept Financial Services

2 days ago

thank you for your valued feedback, and great to hear Jonathan provided such excellent service

See full customer review

Trusted Customer

2 days ago

Date of purchase: 18/06/2025

Very happy with the complete process and service. My advisor, Jonathan, was excellent. Very professional and helpful service. He was always contactable and did everything that he said he would, when...

Read all

Nick Lovell

Concept Financial Services

2 days ago

Thank you for the 5 star review, it means a lot to us and Jonathan

See full customer review

Chloe Smith

2 days ago

Date of purchase: 19/06/2025

What Chloe Smith said about Concept Financial Services:

Jonathan was always really quick to respond, even out of hours. I’m a first time buyer so he went into a lot of detail to explain processes and my options clearly.

Nick Lovell

Concept Financial Services

2 days ago

Great to hear Jonathan got you sorted with your first mortgage, best wishes in your new home. Thank you for the review.

See full customer review

Edward John Locke

1 month ago

Date of purchase: 23/05/2025

What Edward John Locke said about Concept Financial Services:

Very attentive of my needs and kept me up to date with any issues.

Nick Lovell

Concept Financial Services

1 month ago

Thank you Edward for the 5 star feedback!

See full customer review

Trusted Customer

3 months ago

Date of purchase: 27/03/2025

Great deal on our BTL mortgage with friendly and efficient advice

Concept Financial Services got us a great deal on our BTL mortgage. They kept on top of things for us, chasing solicitors and the mortgage lender to help the process move as efficiently as possible. ...

Read all

See full customer review

David James Westwood

Cheslyn Hay

4 months ago

Date of purchase: 11/02/2025

What David James Westwood said about Concept Financial Services:

Friendly and polite. Answered any questions I had.

See full customer review

Mark Swindells

4 months ago

Date of purchase: 14/11/2024

What Mark Swindells said about Concept Financial Services:

Great service, fast and efficient.

Nick Lovell

Concept Financial Services

3 months ago

Thank you for the positive feedback!

See full customer review

Trusted Customer

5 months ago

Date of purchase: 19/12/2024

Financial Advice

I am very satisfied with the service and advice I received from your agent.

Nick Lovell

Concept Financial Services

4 months ago

Thank you for the 5 star review!

See full customer review

Andrew Perry

6 months ago

Date of purchase: 27/11/2024

What Andrew Perry said about Concept Financial Services:

Excellent Service Once Again

CFS have been looking after my financial affairs for almost 30 years. I can only say positive things about Paul and his company. I would not think twice in recommending CFS to anyone.

Nick Lovell

Concept Financial Services

4 months ago

Thank you Andrew for the 5 stars!

See full customer review

Not received a review invite?

About Concept Financial Services

Explore mortgages with us: First-time buyer guidance, hassle-free remortgages, and assistance for home movers and buy-to-let investors, even for the self-employed with just one year's accounts. Professionals, we offer tailored mortgages. Considering equity release or lifetime mortgages? Our experts are here for you, aged 55+. Plus, we'll review your pension and investments for free. National advice, passionate experts, personalized service. Talk to us for professional advice. YOUR HOME MAYBE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE

Read all

01902 851700

17 Heritage Park, Hayes Way, Walsall, Staffordshire, WS11 7LT, United Kingdom

Why trust Feefo reviews?

Learn more about Feefo