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Compass Reviews | Customer Service Reviews for https://www.feefo.com/reviews/compass | Feefo

Displaying all 1,701 reviews

Trusted Customer

18 days ago

Date of purchase: 20/06/2025

Caravan insurance at its best

Very easy to complete the application and the impressive detail for what you get is very good.

Jenna

Compass

17 days ago

Thank you for taking the time to leave us with a 5* review! We are really please to hear you found the website easy to navigate. We would like to take this opportunity to thank you for choosing to insure with Compass!

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Trusted Customer

20 days ago

Date of purchase: 23/06/2025

Very helpful lady

Jenna

Compass

17 days ago

Thank you for taking the time to leave us with a 4* review! We would like to take this opportunity to thank you for choosing to insure with Compass!

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Trusted Customer

powys

21 days ago

Date of purchase: 21/06/2025

What Trusted Customer said about Compass:

overpriced

no better than others but more expensive

Jenna

Compass

17 days ago

Thank you for taking the time to share your feedback. We're sorry to hear that you feel our pricing does not reflect added value compared to other providers. At Compass, we strive to offer comprehensive coverage, exceptional service, and peace of mind to our customers. We also offer Direct Debit payments to spread the cost. Policy premiums will also naturally fluctuate at the time of renewal, meaning the overall premium could slightly increase or decrease at this time. We would like to take this opportunity to thank you for choosing to insure with Compass!

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Trusted Customer

London

22 days ago

Date of purchase: 14/06/2025

What Trusted Customer said about Compass:

Great service

Very fast and straightforward to do person on phone was very polite went through everything payment quick and easy would recommend

Jenna

Compass

22 days ago

thank you for taking the time to leave us with a 5* review! We are extremely pleased your experience with ourselves was straightforward. We would like to take this opportunity to thank you for choosing to insure with Compass!

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Robert Feal-Martinez

Rosneath Castle Park, Argyll & Bute

23 days ago

Date of purchase: 17/06/2025

What Robert Feal-Martinez said about Compass:

Outstanding Value

My Park Home wasn't on their list so I contacted Compass and once I had told them they had it included. Then I got a quote and it was outstanding and over £100 cheaper than my renewal from my...

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Jenna

Compass

23 days ago

Thank you for taking the time to leave us with a 5* review! We are extremely happy to hear you have had a good experience with ourselves and you find the policy is outstanding value! Thank you ever so much for spreading the word. We have a refer a friend scheme in place so please remember to inform the referees of your active policy number and you shall receive a £20.00 M&S voucher! We would like to take this opportunity to thank you for choosing to insure with Compass!

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Trusted Customer

29 days ago

Date of purchase: 10/06/2025

Good service & prompt reply

Very good service. Employees were professional & helpful.

Jenna

Compass

23 days ago

Thank you for taking the time to leave us with a 5* review! We are extremely pleased you found our Customer service team professional and helpful. We would like to take this opportunity to thank you for choosing to insure with Compass!

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Trusted Customer

1 month ago

Date of purchase: 11/06/2025

Caravan insurance

Jenna

Compass

23 days ago

Thank you for taking the time to leave us with a 5* review! We would like to take this opportunity to thank you for choosing to insure with Compass!

See full customer review

Trusted Customer

1 month ago

Date of purchase: 11/06/2025

Happy first time customer

Everything was really easy on the web site, from the initial quote through to final payment. On the one occasion I needed to call Customer Service the phone was answered quickly and my questions were...

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Jenna

Compass

23 days ago

Thank you for taking the time to leave us with a 5* review! We are really pleased you found our website easy to navigate and that our customer service team were able to help answer your questions efficiently. We would like to take this opportunity to thank you for choosing to insure with Compass!

See full customer review

Trusted Customer

skipron

1 month ago

Date of purchase: 01/06/2025

What Trusted Customer said about Compass:

very good

good to deal with

Jenna

Compass

23 days ago

Thank you for taking the time to leave us with a 4* review! We would like to take this opportunity to thank you for choosing to insure with Compass!

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Trusted Customer

1 month ago

Date of purchase: 01/06/2025

Trusted and reliable

Trusted and reliable good comunications

Jenna

Compass

23 days ago

Thank you for taking the time to leave us with a 5* review! We are really happy to hear you find our services reliable. We would like to take this opportunity to thank you for choosing to insure with Compass!

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About Compass

Specialist insurance providers to the holiday and residential home parks industry, providing tailored solutions for parks and their holiday and residential home owners.

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0344 274 0277

7 Pullman Court, Great Western Road,, Gloucester, Gloucestershire, GL1 3ND, United Kingdom