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Compass Reviews

Rated
Exceptional

Specialist insurance cover for Holiday Caravans and Lodges and Residential Park Homes

Service
4.7
/5

5

4

3

2

1

225

55

7

2

0

289

ratings over the past year

Displaying all 1,710 reviews
MB
Mr Brian Blake
4 years ago
Date of purchase: 13/07/2020
What Mr Brian Blake said about Compass:
All points covered
The staff were friendly, knowledgeable and dealt with the quote immediately and followed up the acceptance with the policy [after one change by me] by the date that I needed it to start. A great...

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MG
Mrs Janet George
Kent
4 years ago
Date of purchase: 03/07/2020
What Mrs Janet George said about Compass:
Very helpful and good customer service Iv would recommend them to anyoneer
Customer service was very helpful very friendly they sent me the quote quickly and explain the cover
Trusted Customer
4 years ago
Date of purchase: 01/07/2020
Good efficient service
Good service good price feels good to be covered.
Trusted Customer
4 years ago
Date of purchase: 01/07/2020
Happy to renew (for 20th year)
Very helpful when phoned. Easy to agree to renewal price. Didn't feel that as an established customer I wasn't considered important (ie new customers given massive discounts).
Trusted Customer
4 years ago
Date of purchase: 01/07/2020
Prompt help and service
Quickly renewed our caravan insurance when it lapsed - as we hadn't received the reminder and invite to reinsure.
Trusted Customer
4 years ago
Date of purchase: 01/06/2020
No problem renewing polite on the phone
MM
Mr James McGowan
4 years ago
Date of purchase: 01/06/2020
What Mr James McGowan said about Compass:
Good servic and good value for money
Trusted Customer
4 years ago
Date of purchase: 01/07/2020
Disappointed
Didn't receive the renewal notice, nor did several others on our site. Could so easily have not had any insurance cover.
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Customer Service Adviser
Compass
4 years ago
Thank you for bringing this to our attention, we raised this issue for investigation following your feedback to the Compass Team on 10th July 2020. We are so sorry this happened and I am pleased to see that you have now received your paperwork and have renewed for another year.
MW
Mrs Valerie Woodcock
Sheringham
4 years ago
Date of purchase: 08/07/2020
What Mrs Valerie Woodcock said about Compass:
Caravan insurance.
Wonderful service. Pleasant staff who were efficient and polite. Would definitely recommend.
MM
Mrs Linda McCarthy
4 years ago
Date of purchase: 01/06/2020
What Mrs Linda McCarthy said about Compass:
Good customer service
Helped me sort insurance for caravan out
About Compass
Specialist insurance providers to the holiday and residential home parks industry, providing tailored solutions for parks and their holiday and residential home owners.
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7 Pullman Court, Great Western Road,, Gloucester, Gloucestershire, GL1 3ND, United Kingdom
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About Compass
Specialist insurance providers to the holiday and residential home parks industry, providing tailored solutions for parks and their holiday and residential home owners.