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Compare Boat Insurance Reviews

Displaying all 2,285 reviews

Trusted Customer

8 years ago

What Trusted Customer said about Compare Boat Insurance:

quick & simple

Date of purchase: 02/09/2018

Trusted Customer

8 years ago

Couldn't insure, despite taking a payment

Said they could insure it and after I had paid online and made a phone call as I wanted to check something, I was told they couldn't insure it.

Date of purchase: 30/08/2018

Trusted Customer

8 years ago

Excellent service.

Excellent communication. Many thanks for your advice and help.

Date of purchase: 30/08/2018

Trusted Customer

Moffat

8 years ago

What Trusted Customer said about Compare Boat Insurance:

Poorly briefed sales staff; contradictory statements; poor co-ordination.

I started trying to buy boat insurance on line, through your website. This was taken over by your rep telephoning me. We went through the application procedure. Right at the end, the rep decided...

Nicol

Compare Boat Insurance

8 years ago

Hi Graham,

Thank you for leaving feedback and I'm sorry that you feel this way. I handed this to the departments supervisor and they have explained that the understanding was on the first phone call you required full cover for your boat and not just third party. It appears that there has been a breakdown in communication, as the third party insurance could have been active from the first phone call.

I hope this answers your query and if you any questions in the future please do not hesitate to get in contact with us.

Kind regards,

Nicol Meazzini

Compare Boat Insurance

Trusted Customer

8 years ago

Disappointed to find that Nicol has only addressed one of several points raised by me. Why did CBI not call me back with the underwriter's response, regarding the age of boat? CBI undertook to call me back with an answer on the following Monday, but no call had come 10 days later. Why did I continue to get phone calls and emails, offering me boat insurance through CBI, after cover was put in place through CBI on 22 Aug 18? Why do I continue to receive further emails from CBI on 25, 26, & 27 August, endeavouring to sell me boat insurance through CBI? The 25 Aug & 26 Aug emails offer me a 10% discount, on Promo Code EC1 A10 - after taking out cover on 22 Aug. Why was I not offered this 10% discount by your sales person, when setting up insurance cover on 22 Aug? In view of this sequence of events, please will you now consider offering me the 10% discount on the premium paid through CBI on 22 August? Regards Graham Ovens

Nicol

Compare Boat Insurance

8 years ago

Hi Graham,

I have spoken with the Operations Manager who has said they have been trying to get hold of you but to no success. We have written to you to offer a 10% discount.

Kind regards,

Nicol

Compare Boat Insurance

Product reviews

Date of purchase: 22/08/2018

Trusted Customer

bristol

8 years ago

What Trusted Customer said about Compare Boat Insurance:

Very knowledgeable about my concern about a dry inspection.

Product reviews

Date of purchase: 28/08/2018

Trusted Customer

Torrington

8 years ago

What Trusted Customer said about Compare Boat Insurance:

Good

I did it all on line it was quite easy

Product reviews

Date of purchase: 26/08/2018

Trusted Customer

8 years ago

What Trusted Customer said about Compare Boat Insurance:

Its disappointing that you charge so much for fully comp insurance but you would not give me contents this is more than my care insurance

Nicol

Compare Boat Insurance

8 years ago

Hi David,

Thank you for leaving feedback and sorry you feel this way. I have spoken with the Operations Manager and he has pointed out that the issue is that this is a narrowboat policy and the contents is very restrictive so it will not cover valuable personal items. This is something that can be sorted upon referral if you were able to supply a list of items that would need to be covered. We would then be able to send this over to the insurers for acceptance. However, unfortunately this is not a quick process as we would have to wait for the insurers to get back to us with terms before passing it on to you.

I hope this answers your query, if you have any questions in the future please do not hesitate to get in contact.

Many thanks,

Nicol

Date of purchase: 22/08/2018

Trusted Customer

Wednesbury

8 years ago

What Trusted Customer said about Compare Boat Insurance:

Very polite and very helpful

Product reviews

Date of purchase: 23/08/2018

Trusted Customer

8 years ago

What Trusted Customer said about Compare Boat Insurance:

Excellent service very satisfied.

Date of purchase: 18/08/2018

Trusted Customer

8 years ago

What Trusted Customer said about Compare Boat Insurance:

Very fast and professional service, amazing and extremely helpful staff

Date of purchase: 17/08/2018

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Compare Boat Insurance Reviews

Boat insuranceMore reviews of this productView product websiteIssues previously reported have not been addressed by CBI in their response so far

Boat insuranceMore reviews of this productView product websiteCheaper than this years initial quote, but it had still gone up by £17.

Boat insuranceMore reviews of this productView product websiteCovers most of my needs for the boat

Boat insuranceMore reviews of this productView product websiteA fair price for me having no experience yet

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