Commercial Vehicle Direct is no longer an active Feefo customer
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Trusted Customer
Feefo Verified
11 years ago
very good
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Trusted Customer
Feefo Verified
11 years ago
Very good company. Always very helpful and competitive.
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Trusted Customer
Feefo Verified
11 years ago
Quote was just a money spinner and you failed to notify the changes eg recovery…
Quote was just a money spinner and you failed to notify the changes eg recovery NOT included any more . The negotiated quote was fine but I do not like the idea of charging the maximum amount then...
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Commercial Vehicle Direct
Commercial Vehicle Direct
11 years ago
Thank you for taking the time to speak to me today. As discussed we are no longer able to 'bundle' products to include them in a renewal price after recent FCA changes.
I hope that my explanation was sufficient and that other than your renewal invitation you are happy with your experience with CVD.
If you have any other queries please call our Customer Service team on 0333 222 4563.
Kind regards,
Jessica
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Trusted Customer
Feefo Verified
11 years ago
i hate having to tell a young guy how too **** eggs,i had too correct him…
i hate having to tell a young guy how too **** eggs,i had too correct him on two occasions having forcibly to argue my point ,with respect to having 9 years no claims bonus on 2 vehicles in fact I...
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Commercial Vehicle Direct
Commercial Vehicle Direct
11 years ago
Thank you for taking the time to speak with me today and I am very sorry for the service that you had received.
Like I advised in our call I will ensure all your feedback is passed on to the relevant advisor as I know you mentioned that other than the claim/no claims bonus query the renewals advisor was very helpful.
I hope I was able to enhance your experience with CVD, but if you have any other queries please do not hesitate to contact us on 0333 222 4563.
Kind regards,
Jessica
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Trusted Customer
Feefo Verified
11 years ago
Good customer service, only problem is no one knows if someone else is calling me
Back…
Good customer service, only problem is no one knows if someone else is calling me
Back so had several calls, texts etc for same thing. Quite annoying!
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Trusted Customer
Feefo Verified
11 years ago
Efficient polite and competitive.
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Trusted Customer
Feefo Verified
11 years ago
Ben was helpful, knowledgeable and phoned when he said he would and found me a…
Ben was helpful, knowledgeable and phoned when he said he would and found me a good price with the right cover.
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Trusted Customer
Feefo Verified
11 years ago
Very friendly and efficient
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Trusted Customer
Feefo Verified
11 years ago
They guy I dealt with was very patient he had to phone a couple of…
They guy I dealt with was very patient he had to phone a couple of times due to my work and limited spare time.He was very polite and easy to engage with and got me a good deal.Many Thanks.
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Trusted Customer
Feefo Verified
11 years ago
efficiennt caring abd very helpful and extremely eficient
Commercial Vehicle Direct is the UK’s largest specialist van insurance broker. We’re great at a lot of things, but when it comes to providing top quality van insurance, we’re one of the best van insurance brokers out there.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Commercial Vehicle Direct is the UK’s largest specialist van insurance broker. We’re great at a lot of things, but when it comes to providing top quality van insurance, we’re one of the best van insurance brokers out there.
