Can't fault the service. Did my research, as I had concerns about parting with so much money online, to a company I hadn't heard of. With in several days of placing my order, I received my the watch,...
Very good experience except they failed to make the watch bracelet adjustment although later gave me the option to have it done locally and send them the bill.
Item has still not arrived, despite them quoting 5-7 working days delivery from 20th April, I used their online customer services chat on 29 April and was advised it was despatched on 23 April and...
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Cohen and Massias
Cohen and Massias
12 years ago
We are very sorry for the late arrival of the charm. However please note that as announced on our website we were closed on 21st and 22nd of April for religious holidays.
Furthermore on 28th April and 1st May we were closed for local bank holidays. This means that actually the article arrived with 7 working days as advertised. Nevertheless we are sorry that it did not arrive in time for the birthday.
Cohen and Massias
Date of purchase: 19/04/2014
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Trusted Customer
Feefo Verified
12 years ago
Delivery was prompt and intact, thank you
Date of purchase: 24/04/2014
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Trusted Customer
Feefo Verified
12 years ago
Excellent service, fast delivery and beautifully packaged. Very pleased. X
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