I'm saying excellent as the service was very good value for money but I haven't seen the gift yet as was sent in an amazing gift wrap so have left it for the person I bought it for. Thank you
Date of purchase: 10/06/2014
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Trusted Customer
Feefo Verified
12 years ago
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Date of purchase: 03/06/2014
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Trusted Customer
Feefo Verified
12 years ago
Fantastic service, would use again without a doubt. Love the points program.
The service received has been poor, I was advised the watch was dispatched on Tuesday but actually that was not true and it had been dispatched on Friday. Also there system is misleading saying my...
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Cohen and Massias
Cohen and Massias
12 years ago
We apologise for the confusion but the item was actually sent on Wednesday 11th June.
Furthermore, according to the Courier report there was bad weather on route which caused additional delay.
This resulted in a delivery time of 5 working days instead of the guaranteed 3 working days. Once again we apologise for the unusually late delivery
For your information please note that we do accept Amex on our website.
Cohen and Massias
Disappointed I had additional cost of £15 for customs charges to pay. Will not order through website again as usual websites used include ALL postal charges.
Cohen and Massias
Cohen and Massias
12 years ago
If you send us a copy of the receipt for the £15 payment we will be happy to refund it.
Yours sincerely
Cohen and Massias
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
