We understand that the goods were received on 11th August 2014.
Seven WORKING days from date of order and therefore within the agreed delivery dates.
Yours sincerely
Cohen and Massias
5-7 day delivery took over 16 days.... on top of that had to pay a £14 customs charge before my order would be delivered!
Cohen and Massias
Cohen and Massias
11 years ago
We apologise for the late arrival of the purchase, due to postal delay.
Furthermore, we confirm that on 13 August 2014 we refunded you the £14 incurred in charges.
Kind regards
Cohen and Massias
From ordering to delivery, slick process gift delivered on day expected for my partners birthday, nicely wrapped and thoughtful touch of a worded card with gift.
Extremely impressed at how quickly my order was dealt with. My watch was received safely packaged, and on opening the package I was presented with a beautifully gift wrapped watch. Excellent value,...
This was my first purchase from Cohen and Massias but it won't be the last!
I was kept informed regarding the delivery status - which was incredibly quick.
I will certainly recommend to friends.
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Date of purchase: 23/07/2014
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Feefo Verified
12 years ago
Excellent transaction with quick delivery and well packaged. My watch was sized perfectly also.
Currently not happy as still not received my order
Cohen and Massias
Cohen and Massias
12 years ago
We understand that the item reached you on 29 July 2014. Within the 7 working days stated delivery time.
We hope we can be of service in the future.
Kind regards
Cohen and Massias
It's maybe a little harsh to criticise a failed delivery especially as that side is handled by the Post Office (first from Gibraltar, then the UK mainland) but when a package goes missing then the...
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Cohen and Massias
Cohen and Massias
12 years ago
We are sorry for the Postal delay. We are claiming with the PO. If the article is confirmed lost we shall give your a replacement or full refund.
Kind regards
Cohen and Massias
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
