Great experience, ordering was easy and the price was excellent. Delivery great value for tracked item and was received in perfect condition at the earlier end of the estimate. Will recommend Cohen &...
Cannot fault Cohen & Massias - They were great answering all my questions when I was choosing the watch I wanted. Also when I asked about delivery, ordered the watch on a Tuesday and it arrived on...
When the item got delivered I was asked for a £12 collection charge which i was not notified about before delivery therefore putting the cost of the item up by a lot more then expected - very upset...
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Cohen and Massias
Cohen and Massias
11 years ago
We apologise for the collection charge. If you send us a copy of the receipt we shall be happy to reimburse you for the £12.
Concerning the gift wrapping we are very surprised at your comments as our greeting cards are the size of an A5 packed within an A4 envelope.
Please advise when would be a good time to phone you to discuss the matter further.
Yours sincerely
Cohen and Massias
Items dispatched on time, arrived in perfect order & excellently gift wrapped. Couldn't get the items in the UK but was more than happy to order from Gib, just nice people!
Bought ring online. Service first class. Communications meant I knew what was happening every step of buying and delivery process. Well done and thank you.
I was a little worried about ordering something from a company I don't know. I placed my order on 14 September and opted for the free delivery which was going to be within 5-15 days. However, my...
Exceptional service. Prompt response to my enquiry. Good deliverred within the time frame. Item was beautifully wrapped .Very well presented. Good value for money. Very impressed.
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