Online order and delivery worked very well and I am very pleased with the item I ordered. Prior to placing the order, customer service was tricky. I tried online chat and got no reply. I called and...
I was a little hesitant about ordering from this website only because I hadn't heard of this company before however I could not have been more pleased with the service I received. The product was not...
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Product reviews
Date of purchase: 15/03/2018
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Trusted Customer
Feefo Verified
8 years ago
The items ordered were perfect, and delivery was prompt. The delivery charge was a bit steep at £11.
Product reviews
Date of purchase: 21/03/2018
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Trusted Customer
Feefo Verified
8 years ago
Good and fast service.
Date of purchase: 01/03/2018
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MT
Mike Taylor
Feefo Verified
Woking
8 years ago
What Mike Taylor said about Cohen and Massias:
Excellent service - delivered exactly on time. Would recommend
Product reviews
Date of purchase: 26/02/2018
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Trusted Customer
Feefo Verified
8 years ago
as advertised and delivered promptly
Date of purchase: 19/02/2018
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AP
Adrien POULIZAC
Feefo Verified
Lyon, France
8 years ago
What Adrien POULIZAC said about Cohen and Massias:
I didn't receive my purchase. I'll inform them.
Also, the shipping tracking website didn't work, I asked cohen but didn't receive an answer about that.
Giacomo
Cohen and Massias
8 years ago
Apologies for the late response, you are currently talking to one of our sales team. The delivery dates for your order are still within the 5-15 working days (Standard) - this gives until the 9th of February for the goods to arrive.
The website does work: https://www.royalgibraltar.post/track-and-trace/ and you can enter your tracking there. Thanks.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The website does work: https://www.royalgibraltar.post/track-and-trace/ and you can enter your tracking there. Thanks.