We cannot carry the bags of coal. I asked for them to be delivered at a pre-arranged time, by email and by phone. The bags were left unannounced on our front step in the rain. There seems no...
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Coals2U
Coals2U
11 years ago
Thank you for your feedback. We understand that our delivery service needs some improvements, and are very focused on highlighting and making the necessary changes. We hope that pre-arranged delivery slots are something we may be able to offer in the near future. Thanks again for taking the time to leave us a review – we couldn't improve without your input.
Warm Regards
Rebekah
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.