Good products but very poor service with regard to letting me know when delivery will take place. Request call back but sometimes never happens.
Coals2U
Coals2U
11 years ago
We’re really pleased that you’re happy with your products, but sorry to hear that our service has not met your expectations. We’re constantly working to improve our delivery service, and I will pass on your feedback to our delivery team. Thank you for taking the time to leave your feedback, and we hope to see you again soon.
Warm Regards
Rebekah
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.