Easy to use order process.good communication.freindly & helpful delivery staff
Coals2U
Coals2U
11 years ago
Thanks for your feedback. We're thrilled to hear that you're happy with the service you received from us. As coal is a natural product there is often a slight difference in product from bag to bag. We always work hard to ensure that each bag contains only the highest quality coal, and are sorry to hear that your order wasn't up to scratch this time. The only way to be certain of the same product every time is to use smokeless coal. This is manufactured by us, allowing us to exactly control the level of ingredients. We hope this issue has not deterred you from shopping with us in the future and hope to see you again soon.
Warm Regards
Rebekah
Product reviews
rebekah.barnett@cplindustries.co.uk
Coals2U
10 years ago
Thanks for your feedback. We're thrilled to hear that you're happy with the service you received from us. As coal is a natural product there is often a slight difference in product from bag to bag. We always work hard to ensure that each bag contains only the highest quality coal, and are sorry to hear that your order wasn't up to scratch this time. The only way to be certain of the same product every time is to use smokeless coal. This is manufactured by us, allowing us to exactly control the level of ingredients. We hope this issue has not deterred you from shopping with us in the future and hope to see you again soon.
Date of purchase: 20/01/2015
0
Share
Trusted Customer
Feefo Verified
11 years ago
Good company they always s ring before delivery.
Product reviews
Date of purchase: 21/02/2015
0
Share
Trusted Customer
Feefo Verified
11 years ago
Great service and speedy.
Product reviews
Date of purchase: 27/02/2015
0
Share
Trusted Customer
Feefo Verified
11 years ago
Great service, every-time.
Product reviews
Date of purchase: 10/02/2015
0
Share
Trusted Customer
Feefo Verified
11 years ago
Delivery man always cheerful and pleasant. Deliveries always left neatly where requested
Product reviews
Date of purchase: 19/02/2015
0
Share
Trusted Customer
Feefo Verified
11 years ago
Usually very good but was a little delayed last delivery.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
