3rd time coals2U, have not advised us by a phone call, (requested on order) the day before of delivery, pure luck we were home
Coals2U
Coals2U
11 years ago
I'm sorry to hear that you did not receive the phone call you requested before your delivery. Please rest assured that we're currently taking measures to improve our delivery service, and are confident that this will not be an issue in future. Thank you for taking the time to leave your feedback. We really appreciate it!
Warm Regards
Rebekah
Good range of products clearly and competitively priced and FREE delivery.
I could ONLY find you who sold prepacked Anthracite!
Delivery agent was brilliant.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.