Previously good but this last order mega problems with delivery.
Also some bags the coal is wet inside.
Coals2U
Coals2U
11 years ago
Please accept our apologies for the problems you experienced with your order. Your feedback is crucial to helping us get things right. We're really pleased that you were happy with your order itself, and hope to see you again in future.
Warm Regards
Rebekah
Product reviews
Date of purchase: 28/05/2015
0
Share
Trusted Customer
Feefo Verified
11 years ago
Always good service
Product reviews
Coals2U
Coals2U
11 years ago
Thanks for your feedback. As we discussed via email, the moisture content of these logs is higher than that of the logs you normally use. We're sorry to hear that they didn't meet your expectations, and hope this won't deter you from shopping with us again in future.
Warm Regards
Rebekah
Date of purchase: 27/05/2015
0
Share
Trusted Customer
Feefo Verified
11 years ago
Overall, a good service.
Product reviews
Date of purchase: 26/05/2015
0
Share
Trusted Customer
Feefo Verified
11 years ago
Super service and the delivery driver was really helpful and pleasant.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
