The only let down is that you never phone prior to a delivery. So-far, you have been lucky and someone is available to take delivery, but one-day, you will not be so lucky.
Trusted Customer
11 years ago
As you ask me to state if I want a phone call prior to delivery, please do so.
Item was delivered before time:)
Driver was very pleasant and willing to place where you wanted it
Have ordered again from them and it's been the same service
Wasted a day waiting for a delivery. I was told that the drivers 'taco' had run out before he got to me . I phoned up main phone link to be told they may deliver to 6.30.pm. No one informed me. Not...
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Coals2U
Coals2U
10 years ago
Thank you for taking the time to leave your feedback. We're sorry to hear that you had a bad experience with your order. Though we always endeavour to provide the best experience to our customers, mistakes do happen occasionally. We're always working hard to make improvements to our service, and your feedback helps us to do this. We hope you'll see fit to give us another chance in future.
Warm Regards
Rebekah
Product reviews
Date of purchase: 27/07/2015
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Trusted Customer
Feefo Verified
11 years ago
Simple and easy
Date of purchase: 26/07/2015
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Trusted Customer
Feefo Verified
11 years ago
no problems a all. delivered as arranged and courteous driver.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
