Received a call the day before. The delivery man was brilliant, really polite, he carried the bags to the back garden, stacked them neatly nothing was too much trouble.
Coals2U
Coals2U
10 years ago
Thanks for your great review of Coals2U and Homefire Ovals. We're really grateful that you took the time to get in touch and look forward to seeing you on Coals2U again sometime soon.
Warm Regards
Rebekah
Delivered while I was out and put it just where I said! Fab!
Coals2U
Coals2U
10 years ago
Thank you for taking the time to leave your review of Coals2U. We're thrilled that you're pleased with your Restaurant Charcoal, and wish you many a happy barbecue!
Warm Regards
Rebekah
Your service is good. Unfortunately your nominated delivery service was not. They promised to deliver on a certain day after giving a days notice. They didn't turn up and when I asked why they said...
As always, lovely people on the end of the phone when you ring
Coals2U
Coals2U
10 years ago
There's always someone lovely on the end of the phone when YOU ring! Thanks for taking the time to leave your review. We look forward to seeing you again soon.
Warm Regards
Rebekah
Date of purchase: 07/08/2015
0
Share
Trusted Customer
Feefo Verified
10 years ago
Website easy to use and fuel delivered on time. Delivery driver friendly and helpful.
Placed 2 separate orders. Only got confirmation on one so had to phone thro. Then had to phone thro chasing delivery.
Coals2U
Coals2U
10 years ago
Please accept our apologies for not receiving a second order confirmation email. Our delivery times are currently up to 20 working days (summer time only), which was not exceeded on this occasion. Thank you for taking the time to leave your feedback, and we hope you'll give us another chance in future.
Warm Regards
Rebekah
Product reviews
Date of purchase: 06/08/2015
0
Share
Trusted Customer
Feefo Verified
10 years ago
The coal was left exactly where I asked it to be left
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
