Generally they deliver a good customer service but frequently the bags of coal are split. Also this time the delivery driver pulled the door of the coal storage container and didn't mention it to me....
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Coals2U
Coals2U
10 years ago
Thank you for taking the time to leave your feedback, and we're sorry to hear about the experience you had with your last order. We always want to hear about it if you've had a bad experience or need to make a complaint, and we'll do our best to put it right. If you want to chat further about this please feel free to give us a call on 0845 450 1474 or 01246 212 001 and we'll be happy to help.
Warm Regards
Rebekah
Product reviews
Date of purchase: 18/08/2015
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Trusted Customer
Feefo Verified
10 years ago
Always quick delivery
Product reviews
Date of purchase: 12/08/2015
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Trusted Customer
Feefo Verified
10 years ago
PROMPT DELIVERY AND NOTIFICATION DAY BEFORE WAS VERY HELPFUL.
Could not use discount code on web site, rang direct explained problem, i was told i would get return call, this did not happen, had to ring again to ensure discount was applied.
Product reviews
Date of purchase: 17/08/2015
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Trusted Customer
Feefo Verified
10 years ago
Great service, delivered on time and very courteous driver
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
