Ordered with delivery 5-7 working days. Arrived 14 days late. After phoning and chasing order was given a new delivery date which again didn't arrive. I felt I could have been contacted with...
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emma.mellor@cplindustries.co.uk
Coals2U
10 years ago
Thank you for your feedback. We’re sorry to hear that you had a bad experience on this occasion. We’re currently working hard to improve our service, and I will pass on your feedback to our delivery team. We hope that you’ll see fit to give us another chance in future.
Product reviews
emma.mellor@cplindustries.co.uk
Coals2U
10 years ago
Thank you for your positive review of our product Traditional House Coal Doubles (25kg)
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
