When ordering offered a text or call the day before delivery ,NO TEXT OR CALL received ,poor show yet again .
emma.mellor@cplindustries.co.uk
Coals2U
10 years ago
Thank you for your feedback. We’re sorry to hear that you had a bad experience on this occasion. The Call Day Before service is an added extra that we offer to all customers to confirm that the delivery will be with them the next day. We apologise that these instructions were not completed this time, and we will pass this feedback onto the relevant people who manage this process. We hope that you’ll see fit to give us another chance.
Product reviews
emma.mellor@cplindustries.co.uk
Coals2U
10 years ago
Thanks for taking the time to leave your positive review. We're so pleased that you're happy with your Homefire Ovals (25kg)
Love that you can phone up, or go on line, place your order and that it will be delivered when stated, they even call to let you know they are on their way. Very polite service from start to finish.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
