Received notification that the item was out delivery three hours after it had been delivered. I'd asked for the delivery to be taken through the side gate, the delivery driver was quite abrupt as the...
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Product reviews
Date of purchase: 05/04/2022
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Trusted Customer
Feefo Verified
4 years ago
After placing order online I had to contact them three times in order to eventually get my order delivered . Not great when you are waiting for a source of heating. Product was great once delivered
Easy to order on their website and delivery was fast. As someone who is not in the "flush of youth" it's critical for me that their driver is happy to offload the fuel and carry it through my house...
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Product reviews
Date of purchase: 04/04/2022
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Trusted Customer
Feefo Verified
4 years ago
Failed to deliver on stated delivery day although supposedly out for delivery on that day.Offered delivery in following week which would have been to late for me to use.
Great service and all coal was left where I wanted it
Date of purchase: 03/04/2022
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Trusted Customer
Feefo Verified
4 years ago
very good.
Product reviews
Date of purchase: 03/04/2022
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LT
Lawremce Thomson
Feefo Verified
4 years ago
What Lawremce Thomson said about Coals2U:
Would have given 5* except for a baffling phone call asking for some sort of endorsement, that was considered part of a scam and curtailed.
Return custom more convincing than fawning words .
Order came quickly and the delivery man very kindly put it in my garage. I always use the instant light coal as it’s just to prevent the chimney from becoming damp. It’s fantastic as so easy to use....
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
