To keep me more informed on when it will be delivered
servicedeliveryteam@cplindustries.co.uk
Coals2U
4 years ago
Good morning,
We tried to contact you not long after your order was placed and left a message to inform you of the stock issues. We are getting stock in depots as of next week and will be organizing deliveries to customers as soon as possible. We won't know the delivery date until it is routed. If you want to discuss this further please contact us on 03456 711122 and ask to speak to Sophie.
Thanks,
Sophie
Service Delivery Team
Product reviews
Date of purchase: 15/07/2022
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Christine Hanson
Feefo Verified
4 years ago
What Christine Hanson said about Coals2U:
so easy to order and fast delivery . yes i would recommend
Product reviews
Date of purchase: 04/07/2022
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Trusted Customer
Feefo Verified
4 years ago
Punctual friendly good price, excellent product. Driver VERY helpful and understanding.
Waited ages. Called and still couldn't get a delivery date confirmed. Cancelled order and got money back.
servicedeliveryteam@cplindustries.co.uk
Coals2U
4 years ago
Good morning,
I do apologize for the delay in your order. The stock is back in stock from next week so if you do need to order please get in touch.
Thanks,
Sophie
On every order for the last two years, I get an email a few days later saying the warehouse is running behind schedule etc regardless of how quick they say they can deliver in the adverts
servicedeliveryteam@cplindustries.co.uk
Coals2U
4 years ago
Thank you for your feedback, I have just been looking into the order ref and the order was delivered within the quoting timescales of 5 business days this does not include weekends, the email you would have received of the delay is an automated email we send out in the chance they could be a chance the delivery could be behind.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
