It took 15 days to receive the delivery, and two messages to say delivery was delayed.
When it arrived it was fine but I worry about the next delivery as I always run down the coal so that I can get...
The ladies at the telephone helpline are very re-assuring. However I purchased this coal in August and I am still awaiting delivery (24 days hence).
Additionally, the purchasing softwarer was not...
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servicedeliveryteam@cplindustries.co.uk
Coals2U
3 years ago
Thank you for your feedback. I do apologise in the delay in receiving your order. The last few weeks we have had an influx of orders and are trying to clear down these soon as we can. I have chased up your order with the depot and planning team and should be sometime next week. You will receive email the day before to confirm delivery date.
Sorry for the pricing issues you received, and everything is now sorted with the price.
I ordered and got a pallet (1 tonne) of Taybrite at a very competitive price. There was some confusion over delivery though. The online form asked if a bin lorry could get up the road to the delivery...
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
