Friendly and helpful customer service. Delivery driver was superb and went over and above to help put my coal in an easy accessible place for me, was friendly just lovely.
My order has still NOT been delivered, so how can I score any higher. So disappointed, fell short their usual service.
servicedeliveryteam@cplindustries.co.uk
Coals2U
3 years ago
Thank you for your feedback. I do apologise that your delivery is taking so long, we are extremely busy over the last 4-5 weeks we have had influx of orders that we are working to get them delivered soon as we can. I have chased up with our routing team and the depot should be with sometime next week. You will receive an email and text message the day before.
Product reviews
Date of purchase: 27/08/2022
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Mark White
Feefo Verified
3 years ago
What Mark White said about Coals2U:
Very helpful, delivery driver put the coal were we need it in the front garden as we have bad backs. Thank you
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.