Excellent logs. Burn well. All good size, no bits. Sales and delivery team are super helpful and courteous. Easy to amend orders and talk through delivery options. Logs are delivered to our back...
Still awaiting delivery usually much better service.
servicedeliveryteam@cplindustries.co.uk
Coals2U
3 years ago
Thank you for your feedback. We are sorry about the delay with your delivery. We are currently experiencing a large influx of orders. Please rest assured we are working through these orders as quickly as possible and will be back in touch as soon as we have a scheduled delivery date.
I placed my order on 30th August and still haven't had delivery. I have been told it is likely to arrive next week - nearly a month late!
servicedeliveryteam@cplindustries.co.uk
Coals2U
3 years ago
Thank you for your feedback. We apologise about the delays we have been getting we have receive a high volume of order's due to the energy crisis, I assure you we will be in touch via email the day before when we have got you a delivery date.
Date of purchase: 30/08/2022
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Marvin Pettersen
Feefo Verified
3 years ago
What Marvin Pettersen said about Coals2U:
Easy to order. Notified re delivery. Arrived safely.
What more could you ask?
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.