Have had deliveries from this company over the past few years. They always communicate effectively by email and inform you of any potential delays. I find that they usually manage to deliver...
Don't advertise coals when you can't deliver them on time...!I waited over 3 weeks!! When eventually delivered I had to dry all coals as soaking wet inside the plastic bags!
Long wait for delivery. Very poor communication regarding delivery. Normally service is excellent but I waited 3 weeks then after 2 phone calls was given a delivery date.I stayed in all day but they...
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Product reviews
Date of purchase: 19/09/2022
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Trusted Customer
Feefo Verified
3 years ago
Slow service with no gesture of goodwill to compensate for this.
servicedeliveryteam@cplindustries.co.uk
Coals2U
3 years ago
Due to a large influx of orders, we had to extend lead time for delivery to 10 business days.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.