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Clogau Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 28,205 reviews

Trusted Customer

Feefo Verified

6 days ago

Welsh lady

No one else in the shop so quick service especially as I knew what I wanted but as stated it would have been nice to have received some enthusiasm and a very small gif .

Clogau Customer Services

Clogau

3 days ago

Thank you for taking the time to leave us your feedback. We're pleased to hear that you received prompt service and that our team were able to help you with your purchase efficiently. We're sorry, however, that your experience lacked the enthusiasm you were expecting. Creating a warm, memorable experience is something we strive for, so we're disappointed to hear we fell short on this occasion. We'll be sure to share your comments with the store team as valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with the five-star experience we always aim to deliver.

Product reviews

Clogau Customer Services

Clogau

3 days ago

Thank you for your lovely review. We're delighted to hear that your friend loved the bracelet and that you've chosen Clogau gifts on several occasions. It means a great deal to us that you continue to trust us with such special purchases. We also appreciate your feedback regarding the complimentary gifts. From time to time we do include promotional samples or treats as part of specific campaigns, but these aren't available with every order. Your suggestion has been noted, and we'll be sure to pass it on to the relevant team for consideration. Thank you once again for your continued support, and we hope to welcome you back again soon.

Date of purchase: 10/07/2026

Trusted Customer

Feefo Verified

6 days ago

Gwych.

Product reviews

Date of purchase: 11/07/2026

Trusted Customer

Feefo Verified

6 days ago

Product reviews

Date of purchase: 18/07/2026

Gary C

Feefo Verified

7 days ago

What Gary C said about Clogau:

Great service

Product reviews

Date of purchase: 18/07/2026

Alison Jenkins

Feefo Verified

GBR

7 days ago

What Alison Jenkins said about Clogau:

Excellent Product & Service

Excellent, knowledgeable staff, shop was extremely busy but a comfortable waiting area and I was immediately acknowledged Great explanation of products and care taken with packaging

Product reviews

Date of purchase: 18/07/2026

Patricia Wirth-Bernal

Feefo Verified

GBR

8 days ago

What Patricia Wirth-Bernal said about Clogau:

Amazing

It was super friendly and professional.

Product reviews

Date of purchase: 17/07/2026

Lynne Colston

Feefo Verified

GBR

9 days ago

What Lynne Colston said about Clogau:

Lovely products, committed to buying Welsh.

The website is fine. Method of delivery for expensive items was not ideal. A complaint from May 30th I have reminded them again they did not respond.

Product reviews

Date of purchase: 13/06/2026

Trusted Customer

Feefo Verified

10 days ago

A very special shop indeed.

Excellent experience. Very thoughtful and understanding of what I wanted to convey in my gifts. Nothing was too much trouble. They were.so lovely. Made the purchases more special.

Product reviews

Date of purchase: 15/07/2026

Trusted Customer

Feefo Verified

10 days ago

Excellent

Product reviews

Date of purchase: 15/07/2026

Claire Saddington

Feefo Verified

USA

10 days ago

What Claire Saddington said about Clogau:

Staff were very friendly and helpful. Great customer service.

Product reviews

Date of purchase: 13/06/2026

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Clogau Reviews

Welsh Dragon Silver Affinity BraceletMore reviews of this product (51)View product websiteLovely bracelet bought for a friend birthday gift, she loved it, very satisfied, . I gave it 4stars as I do think they are rather expensive, this is the 3rd one I have bought as gifts it would have...Read more

Silver Tree of Life Circle Stud EarringsMore reviews of this product (42)View product websiteHoffi'r clustdlysau yn fawr.

Welsh Beachcomber Silver and Pearl Stud EarringsMore reviews of this product (27)View product website

Tree of Life® Bow White Topaz Milestones Bead CharmMore reviews of this product (4)View product websiteGreat item and service from the staff

ProductMore reviews of this product (5)View product websiteBeautiful bracelets with insignia bought as gifts both recipients loved them

Welsh Beachcomber Silver and Pearl Stud EarringsMore reviews of this product (27)View product websiteIt is so beautiful 😍

Cariad® KeyringMore reviews of this product (109)View product websiteSame as tree of life

Clogau Christmas Bauble 9cmMore reviews of this product (21)View product websiteI bought these because of the poor packaging.

Tree of Life® Silver Heart Stud EarringsMore reviews of this product (71)View product websiteSame as necklace Packaging poor.

Tree of Life® Silver Heart PendantMore reviews of this product (113)View product websiteThe jewelry items are lovely. Due to previous experience of very basic packaging my order contained the Colgau gift ball. It was a delivery costing almost £300. Delivered by standard royal mail...Read more

Clogau Sheep Bauble CoverMore reviews of this product (18)View product websiteGood fun as we had recently been to see the sheep detectives. A nice addition to the Christmas tree.

ProductMore reviews of this product (3)View product websiteSo lovely. Cariad bracelet pulls at your heart strings. ❤️

ProductMore reviews of this product (2)View product websiteAn absolute pleasure to purchase celebratory gifts from Clogau Broughton. Park. Lovely and empathetic staff who showed me exactly gifts that matched exactly my request to celebrate a special...Read more

Tree of Life KeyringMore reviews of this product (161)View product websitePurchased as a gift and was well received by my friend who is collecting all items

ProductMore reviews of this product (26)View product websiteHighly anticipated purchase & definitely as shown, described. Very happy with design & quality.

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