Hello,
We hope you accept our sincere apologies for all inconvenience caused by this. It certainly is not our intention to cause any disappointment and we completely understand your frustration. An email should have been sent to update you about your order, however we do apologise if you did not receive this. We can see that your order is due to be delivered today, however if we can be of any further assistance please do not hesitate to contact us.
Kind Regards,
Clogau.